Bengaluru Leads in Hotel Sector’s Main Performance Metric

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Acadia National Park stretches over a rocky and mountainous coastal landscape of the Maine coast. The park has a wild beauty reminiscent of the Pacific Northwest and is home to an extensive network of hiking trails (120 miles, in fact) and its 30 lakes are prime fishing, biking, and boating spots. Mount Desert Island, where the majority of the park is located, has a quintessentially New England atmosphere, with charming fishing villages, bustling lobster boats, and colorful buoys dotting the harbors. While there are no lodges within the boundaries, there are plenty of hotels near Acadia National Park for anyone who would prefer a comfortable bed after a day of adventuring.

A new line-up of international cuisine and dining experiences for fans to enjoy while the 10 teams race around the Yas Marina Circuit track in November.

Hotel occupancy and room rates have bounced back to pre-pandemic numbers, primarily due to the soaring demand for the G20 Summitto be held in New Delhi on September 9 to 10. 

Sandals Resorts International (SRI), parent company of Sandals Resorts and Beaches Resorts, took home 13 awards at the 30th Annual World Travel Awards Caribbean & The Americas Gala Ceremony on August 26th.

Hyatt, Marriott, and MGM Resorts have been hit with lawsuits since 2019 over how they disclose mandatory resort fees. The companies have since changed how they disclose resort fees on their websites and apps.

Indian conglomerate Reliance Industries Limited has joined forces with luxury hotel group Oberoi Hotels and Resorts to co-manage three hospitality projects spread across India and the UK.

Operating performance at many hotels worldwide is getting closer to pre-pandemic levels, according to a Hotels Global Asset Management Report released on Tuesday by JLL Hotels & Hospitality — an investment advisory firm that helps manage more than $6.8 billion in hotel assets.

Cendyn, a software company that offers customer relationship management, digital marketing, and operations tools to hotels, has hired a new chief executive. 

The Google pages of many hotels — including premier properties — in the Himalayan hill towns of Darjeeling and Kalimpong in West Bengal have been defaced for fraud ahead of the holiday travel rush. Anybody looking for hotels in Darjeeling using the search engine will come across prominent photographs containing the hackers’ phone numbers over a section displaying pictures of rooms and amenities. “We have been lately facing incidents where fraudsters are posting their mobile numbers with payment options to book not only our properties but also several others in the region. We are continually monitoring this and flagging all such posts as ‘spam’ for Google to review and have them removed,” said Viraj Oberoi, director of Elgin Hotels & Resorts, a luxury heritage hotels chain with properties in Darjeeling, Kalimpong and Sikkim. Cyber miscreants are removing hotel details and creating their own profiles with personal contact details, said Sandipan Ghosh, general secretary of regional travel trade body Eastern Himalayas Travel and Tour Operators’ Association. “Surprisingly, they’re also luring customers to pay in advance while knocking off the goods and services tax charge,” Ghosh said. In India, the goods and services tax on hotels range anywhere between 12-18 percent, depending on the pricing. Customers, while trying to book hotels online for Darjeeling, have been duped to pay advance amounts to bank accounts which don’t belong to the owners of the accommodations. “We’re in touch with the cyber cell department to track such incidents closely and take action accordingly,” Ghosh added. 

Reliance Industries Limited (RIL) — the company belonging to Asia’s richest man Mukesh Ambani — is set to foray into the hospitality industry under its new arm Reliance SOU, engaging in hotels, resorts, and service apartments that will provide short-term lodging facilities. According to the details available with the registrar of companies, the company is planning to develop hotels and resorts near the Statue of Unity in the west Indian state of Gujarat’s Kevadia. In a stock exchange filing, Reliance said that it had incorporated a wholly-owned subsidiary called Reliance SOU (RSOUL) with the intention of developing commercial properties. However, it did not elaborate on whether it would manage those properties directly, an Indian daily said. Reliance Industrial Investments and Holdings Limited (RIIHL) — a wholly owned subsidiary of the listed parent RIL — had earlier bought a 73.4 percent stake in the luxurious Mandarin Oriental Hotel in New York for $98 million. It also acquired Stoke Park Country Club, another UK-based hotel, for $69 million. 

Hotel investors want more reliable performance metrics. Hotel companies already offer a few performance measures — and the most popular is revenue per available room — so called RevPAR.