Biden administration touts airline refund rules in renewed push for 'simpler customer service'

I'm an American born to British parents. My husband is British and recently obtained US citizenship after living there for 10 years. When we had our son (who also has dual citizenship), we knew we'd spend significant time on both continents. However, the pandemic, finances, and busy schedules kept us from traveling internationally.

The Department of Transportation officially launched an inquiry Thursday into whether the loyalty programs of the four largest U.S. airlines have engaged in unfair, deceptive or noncompetitive practices.

American Airlines is adding five new routes to Europe for summer 2025 out of its hubs in Charlotte, Philadelphia, Miami, and Chicago. 

Dallas Fort Worth International Airport (DFW) is planning a major face-lift for its busiest but most dated terminal.

Summer is over and airlines, like the weather, are shifting into fall mode. That means fewer leisure-oriented flights and more connections aimed at business travelers.

The airline network planners seemed to be on their summer vacations in August.

Nestled below California's Laguna Mountainis Campo, a small unincorporated community that Deborah Jean Peck calls home.

Melissa Dewalt caught the travel bug a decade ago when she drove from her home state of Pennsylvania across the country to California to visit her then-boyfriend. She then road-tripped north to Seattle.

Clarksville, a historic district of Austin, Texas, has lately emerged as a stylish dining and shopping enclave. Among the area’s most compelling new businesses is La Embajada, a design shop housed in a 1923 Craftsman bungalow. Combining the hospitality and interiors expertise of its founder, Raul Cabra — who has designed tableware for some of Mexico City’s most celebrated restaurants, including Rosetta and Pujol — La Embajada presents a refined, regionally diverse selection of Mexico’s artisanal offerings. A series of small rooms display vintage and contemporary furniture, from stately midcentury armchairs and 1970s glass sconces to a minimalist agave fiber rug by the Oaxaca-based textile artist Trine Ellitsgaard. The house is also an actual residence. Cabra often stays in the bedroom up the creaky stairs, and he’s recently made it available for short-term stays (bookings include a daily basket of baked goods from Austin’s Swedish Hill). Guests can purchase the room’s handmade décor, such as a pair of sleek bedside lamps in milky white onyx, a 1960s La Malinche dresser and a bedspread from a Michoacan manufacturer that once supplied Herman Miller. Downstairs, glassware, candles and gifts fill a section modeled after a typical general store in a small Mexican town. But La Embajada’s heart is its inviting kitchen, where visiting chefs cook elaborate meals and staff prepare ice cream and coffee. In another twist, every bespoke detail — including a hammered copper sink, caramel-colored tiles and waxed pine cabinets — can be custom-ordered for one’s own home.

Despite 481 orders from airlines around the world, Boeing can't sell US carriers on its new widebody jetliner.

America's third-smallest state by land mass is suddenly at the center of the nation's latest airline turf war.

Frontier Airlines unveiled 11 new routes across 15 airports that are scheduled to launch in October and November.