Ryanair is proving to be a good friend in a crisis for Boeing. Last week, the Irish airline confirmed it is providing extra on-location production oversight for the 737 Max program.
24.01.2024 - 18:13 / nytimes.com / Scott Kirby / Michael Oleary / Dave Calhoun / Maria Cantwell
Airline bosses on both sides of the Atlantic are lashing out at Boeing over a number of recent safety and production issues — loose bolts, a discarded wrench found under the floorboards, delayed shipments — as the crisis over the aircraft maker’s 737 Max 9 shows little sign of ending soon.
The ordeal is taking a toll. Boeing’s stock has fallen nearly 15 percent since Jan. 5, when a door plug flew off a Max 9 during an Alaska Airlines flight shortly after takeoff.
The Federal Aviation Administration grounded some Max 9 jets until they were inspected and said it would investigate whether Boeing failed to ensure that the plane was safe. (Here’s an explanation from The New York Times about how the door panel may have flown off that Alaska plane.)
Dave Calhoun, who became Boeing’s chief executive to right the company after fatal Max crashes in 2018 and 2019, is set to meet on Wednesday with senators, including Maria Cantwell, a Washington Democrat and chair of the Commerce Committee. Ms. Cantwell said last week that she planned to hold hearings on the Max 9 groundings.
Boeing’s customers have been vocal about their frustrations. “I am angry,” Ben Minicucci, the chief executive of Alaska Airlines, told NBC News on Tuesday after finding “many” loose bolts in its Max 9 checks. “My demand on Boeing is what are they going to do to improve their quality programs in-house.”
Scott Kirby, United Airlines’ chief executive, told CNBC on Tuesday that “the Max 9 grounding is probably the straw that broke the camel’s back for us.” He said the company was not sure whether it would get the Max 10 planes — a new airliner that has yet to be certified — that it had ordered any time soon. “We’re going to at least build a plan that doesn’t have the Max 10 in it,” Mr. Kirby said.
Airline bosses hope the tough comments will force Boeing to improve quality control and engineering. But they do not want to stoke panic about plane safety amid a sharp rebound in travel bookings over the past year. And there are not many alternatives to Boeing or its chief rival, Airbus.
Boeing’s woes will have a lasting impact. Mike Leskinen, United’s chief financial officer, told analysts that the groundings would dent growth in the “coming years.” Michael O’Leary, the chief executive of Ryanair, a low-cost European airline that is one of Boeing’s biggest customers, also has doubts that the Max 10 will be delivered soon.
Ryanair is proving to be a good friend in a crisis for Boeing. Last week, the Irish airline confirmed it is providing extra on-location production oversight for the 737 Max program.
After two deadly crashes involving its best-selling 737 Max 8 planes five years ago, Boeing spent billions of dollars to make its products safer and repair its reputation. Now, the company is again confronting a wave of uncertainty and costs after a harrowing incident involving a different 737 jet.
Boeing said on Wednesday that it would not provide a full-year financial forecast, the clearest indication yet that the company is trying to assure customers that it is prioritizing safety amid growing concerns about its popular 737 Max jets.
The vast majority of Boeing 737 Max 9s are back in service.
While the Boeing 737 Max 9 is back in service, the fallout for the U.S. planemaker is far from over.
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After three weeks of being grounded, the Boeing 737 Max 9 is returning to service.
Southwest Airlines is removing the Boeing 737 Max 7 from its 2024 fleet plans due to certification delays.
The Federal Aviation Administration (FAA) has laid out a path for the beleaguered Boeing 737 MAX 9 aircraft to return to service as soon as Friday after a mid-air blowout grounded the planes.
The Federal Aviation Administration said Wednesday it is halting any production expansion of the Boeing 737 Max, after a door plug suddenly fell off an Alaska Airlines jet.
Boeing is slated to deliver a 737 Max to a Chinese airline for the first time since March 2019, according to Bloomberg.