Full Video: MCR CEO Tyler Morse at Skift Future of Lodging Forum 2023

Good morning from Skift. It’s Friday, September 8. Here’s what you need to know about the business of travel today.

The inaugural Skift Aviation Forum welcomed Robert Isom, the CEO of American Airlines, as its first speaker at the Statler Hotel in downtown Dallas. During the interview he shared how the world’s biggest airline was prepared for the upcoming Thanksgiving vacation, and already looking ahead to the future with a focus on recruiting and training pilots, and staffing the carrier back up.

Azul Brazilian Airlines doesn’t expect any ultra-low cost carriers to enter Brazil any time soon. The low cost carrier has 165 aircraft that fly to 170 destinations in Brazil and will flies just under 1000 flights a day next month.

Linda Jojo, chief customer officer for United Airlines, described a slew of ways the major airline is changing the customer experience during the Skift Aviation Forum in Dallas. 

Sun Country Airlines CEO Jude Bricker believes it’s premature to draw firm conclusions about the emergence of new travel patterns seven months into the travel industry’s recovery. But Bricker said at the recent Skift Aviation Forum that surging airfares are changing travelers’ behaviors, including driving more consumers to fly on Tuesdays instead of the weekend.

Steven Udvar-Házy, the co-founder and executive chairman of lessor Air Lease Corporation, believes the airline industry will likely see more consolidation, especially in Europe. Udvar-Házy said at the recent Skift Aviation Forum in Dallas that while he doubts the continent’s low-cost carriers will be involved in any mergers, he sees Italy’s ITA and TAP Air Portugal as takeover targets.  

Sean Donohue, the CEO of Dallas-Fort Worth International Airport, has seen his airport make a significant rebound from the pandemic, becoming the world’s No. 2 in terms of passenger count.

Here are some excerpts from Daily Lodging Report from the past week. If you’re not a subscriber, you should be. Get news on hotel deals, development, stocks, and career moves. Sign up here, now.

Dubai will play an outsized role in the United Arab Emirates aim to attract 40 million visitors annually by 2031, so what can it do to improve its tourism industry? Four panelists — Dubai Airports CEO Paul Griffiths, Kerzner International CEO Philippe Zuber, Emirates Airline Chief Commercial Officer Adnan Kazim, and Dubai Corporation for Tourism and Commerce Marketing CEO Issam Kazim — discussed at the recent Skift Global Forum East in Dubai what local tourism officials need to do to continue to attract visitors.

Hilton CEO Christopher Nassetta considers himself amazed at level of growth he’s seen in the Middle East’s hotel industry during his roughly 40-year career. Nassetta described the commitment officials in the region have made to travel and tourism as extraordinary during his appearance at the recent Skift Global Forum East in Dubai, adding he views Saudi Arabia and the United Arab Emirates as markets for significant growth.

Last year, Skift debuted its Future of Lodging Forum in New York City – focused on what Skift has called The Great Merging of how we live, work, and travel. This year, we are bringing this event and a wide cross-section of hospitality leaders together in London on March 29th, 2023.

Hilton Worldwide’s earnings report on Thursday was a good news-bad news story.