Last Oct. 10, my wife, a friend and I arrived at Washington Dulles International Airport to fly to Paris on a trip we had originally planned for April but had to postpone. At the United Airlines check-in counter, agents told us our reservation had been canceled — by us! Even weirder, the same thing had happened three weeks earlier, when the airline sent us an email saying we had canceled our trip. That time, we called and insisted United reissue the reservation for the same price, which it did by giving us a travel voucher and instantly redeeming it. At the airport, though, we watched as supervisors got their supervisors involved, and we were eventually told that something about the voucher had raised questions about fraud. We missed our flight and bought last-minute tickets for that evening’s 11 p.m. United flight to Paris. Then flight was canceled, though this time for everyone. Given the day’s stress and frustration, we gave up on the trip, had dinner and went to the airport Marriott before heading home the next morning. We believe United owes us for the cost of the last-minute flight ($4,475), a portion of the earlier canceled flight ($3,099), the cost of our transportation, hotel and meals that day ($1,178) and the money we lost on nonrefundable plans in France ($2,007). Can you help?
Have you ever tried to solve a thousand-piece jigsaw puzzle that someone put through a wood chipper? Me neither, but now I know how that might feel.
Still, I think I’ve got it — a trying tale not just of United, but one of a Google search gone wrong, a badly timed shoulder injury, an accusation of fraud, a miscalculated credit card chargeback, unwarranted credit and a New Jersey-based travel agency with a bone to pick and an owner who answers to the name of “Alec Baldwin.”
This specific loony sequence of events is unlikely to befall other travelers, but other loony sequences will, and there are lessons to be learned here — because every party involved shares some blame.
It’s easiest to explain chronologically, so let’s turn back the clock to January 2023, when you reserved your original April flight on what you thought was a phone call with United. It wasn’t. Instead, a click you made on a Google ad led you to call a travel agency named The FareHub, which, you said, did nothing to disabuse you of the notion that you were speaking with United. (I wrote about dubious travel websites earlier this month.) The FareHub issued your tickets via email, in a format generic enough you didn’t notice the difference.
Only in March, when a member of your party hurt her shoulder and you called (the real) United to postpone the trip did you discover The FareHub was involved. It was a United agent who explained that two of the
The website maxtravelz.com is an aggregator of news from open sources. The source is indicated at the beginning and at the end of the announcement. You can send a complaint on the news if you find it unreliable.
Paris has a leafy little secret: Tucked into grand boulevards, behind museums and churches, and inside hotels are secret gardens in Paris designed as back-to-nature reprieves. Secluded square? Woodsy park? Lush courtyards that look (and smell) more countryside than French capital? If you know where to look, the City of Light brims with verdant escape hatches from city life.
My first visual encounter with Dominica was through the paintings of the Italian-born artist Agostino Brunias, who made a career portraying the island in tame, stylized vignettes that glossed over the grim realities of colonial rule. But within minutes of my arrival there, from the first twist of its serpentine roads, it becomes clear there is nothing tame about this land that sits in the middle of the curve of the Lesser Antilles. It bristles with volcanic energy and glitters with the two-toned leaves of its bois canot trees, flipping from green to white as they waver in the wind. It lulls with the uneven music of its many waterfalls; it throws random rainbows across its astonishing horizons; it bewitches from the depths with its technicolor coral reefs. And when hurricane season comes, it roars.
This as-told-to essay is based on a conversation with Tiffany Fite, a graduate student at Masaryk University in Brno, Czech Republic. It has been edited for length and clarity.
Right now, American Airlines is offering some serious bargains on round-trip flights to some of Europe’s most iconic destinations, with prices starting at under $500. The sale, which runs through September 17, covers flights departing on select dates between now and May 2024. Travelers can take advantage of discounted flights to such timeless cities as Athens, Dublin, London, Lisbon, Paris, Venice and many more.
Paris has changed a lot in the last few decades. Not so long ago, the tourist circuit was limited to a small number of famous locations and you’d find few locals who spoke more than a handful of phrases in English. These days, Paris is a more worldly, cosmopolitan place. However, the densely packed French capital still has its distinct way of doing things. Parisian culture places huge value on food, beauty, and leisure, and many of the faux pas (at least in the eyes of Parisians) made by visitors occur when these sacred principles are infringed. From dining etiquette to public transportation dos and don'ts, here’s your easy guide to navigating the City of Lights the Parisian way.
Before Vanderbilt mansions like The Breakers and Marble House put Newport, Rhode Island, on the map as an escape for the Gilded Age's wealthy elite, there was Chateau-sur-Mer.
You might assume hosting the Olympics is great for a city's economy thanks to an influx of visitors staying in hotels, dining out, and enjoying the sights.
There’s never a bad time to go to Paris, and Air France agrees, giving away a pair of roundtrip flights and a wardrobe incroyable so travelers can live their best French lives.
Driving between France and Italy this year? You may be forced take a detour as the Mont-Blanc Tunnel, which links the two countries beneath the Alps, is closing for 15 weeks for renovation work.