Twenty-two years ago, 19 terrorists commandeered four U.S. airliners. They crashed them into the Twin Towers of the World Trade Center, the Pentagon, and an empty field in Pennsylvania. Almost 3,000 Americans were killed.
Even in the retelling, the numbers sound unbelievable.
Some 265 people perished on the four aircraft alone. They included eight pilots and 25 flight attendants, 20 of them women.
All 658 employees of financial service firm Cantor Fitzgerald who were at work that day in the World Trade Center were killed when the impact of the aircraft destroyed any possible exit from their offices.
Some 343 NY Fire Department firefighters were killed on 9/11. And tragically, as of October 2022 more than 300 firefighters had died from the effects of working on the smoking pile of rubble, from cancer, autoimmune conditions, cardiovascular diseases and neurologic issues.
But 9/11 is a story of heroism, and eventually, one of recovery, although the hole left in thousands of families can never be filled.
The people of the hospitality industry came through on 9/11 and its aftermat.
Betty Ong, a flight attendant on American Airlines Flight 11, heroically reported the names and seat numbers of the hijackers until her plane crashed into the World Trade Center.
Sandra Bradshaw and CeeCee Lyles, flight attendants on United Flight 93 were part of the passenger/crew attack that took down the hijacked plane before it could hit its Washington target.
In New York, the Marriott World Trade Center, an 825-room hotel, hosted 940 guests. Hotel employees worked with the NYFD and successfully evacuated all but 11 before the hotel collapsed. As the New York Times put it, "A cadre of unsung Marriott workers, from managers to porters, stayed behind to make sure their guests got out." Joseph Keller, the executive housekeeper who evacuated dozens of people, and Abdu Malahi, an AV technician, who went room to room searching for guests, were among those who did not survive.
Speaking of hospitability, Gander, Newfoundland, became one giant free, impromptu Airbnb when 38 planes with 7,000 passengers were denied access to US airspace. The uplifting musical Come from Away dramatizes this confusing, terrifying but ultimately connecting week before the passengers and crew could move on to their destinations.
The U.S. air traffic system was shut down for less than a week, yet it took months for passenger volumes to return to normal. Many planes were parked as travel fell off. Technology companies tried to promote video conferencing and even ‘virtual conferences’ for travel-shy corporate leaders, but the technology and bandwidth did not reach the level of today’s Zoom or Microsoft Teams.
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On the PBS show America Outdoors with Baratunde Thurston, the second season of which is airing now, each episode showcases a gorgeous spot in the United States, and the ways in which a half dozen or so local residents enjoy the place. In an upcoming Oregon episode, Emmy-nominated host, producer, comedian, and writer Baratunde Thurston checks out a roller derby in Portland, cowboys on a sustainable ranch, forest bathers, an underwater kelp forest, a community garden recultivating native foods, and more. As spectacular as the settings are, it’s the people he’s met and their dedication to the planet that he finds endlessly remarkable.
As the summer travel season comes to a close, one airline is giving travelers a reason to start planning next summer's vacation. Delta Air Lines announced it will be operating its largest trans-Atlantic flight schedule ever, debuting just in time for summer 2024. The airline will be adding new destinations including Naples and bringing back service to Shannon, Ireland. According to Delta, next summer it will operate 260 weekly flights to 18 countries in Europe, Africa, and the Middle East from New York’s John F. Kennedy International Airport (JFK). This includes a new flight from JFK to Munich three times a week that will start on April 9, 2024, and a daily nonstop flight to Shannon, Ireland that will begin on May 23, 2024. The carrier will expand its existing service to Italy — it already flies to Milan, Venice, and Rome — with a new daily service to Naples. It will also resume service between Atlanta and Zurich, Switzerland, four times a week, which had originally been cut in 2019.
The Caribbean island of St Lucia is home to luxuriant rainforests, sun-drenched beaches and the staggering Pitons twin peaks. Yet having a wonderful time in this tropical paradise is possible without spending a fortune.
The tenth edition of Skift Global Forum commences next week in New York City and to get you excited, we wanted to prepare you for the countless exclusive insights, intuitive conversations, and world-class industry networking.
The tenth edition of Skift Global Forum commences next week in New York City and to get you excited, we wanted to prepare you for the countless exclusive insights, intuitive conversations, and world-class industry networking.
Ottawa is a food lovers paradise and creative chefs are continuously elevating the culinary scene and creating new and unique plant-based dishes. Canada’s charming capital city has vegan options in all types of restaurants ranging from healthy to indulgent so you are guaranteed to find something to satisfy your cravings and dietary choices. My son and I, both vegan for over a decade, visit Ottawa annually and each time we find a restaurant, bakery, or café with new plant-based options to tempt our taste buds. Located along the Ottawa River in Ontario, this family friendly destination is just a 20-minute drive from Ottawa International Airport and there are flights from most major cities in Canada, the United States, and Europe. It’s also a great autumn road trip destination or hop on a train from Toronto. Ottawa’s restaurant scene is packed with delicious vegan options and here are six ideas to get you started.
A cyberattack has breached the computer system at MGM Resorts, forcing the company to shut down operations at a dozen of the most iconic casino hotels in Las Vegas—including the Bellagio, Mandalay Bay and the Cosmopolitan—as well as another half-dozen MGM properties around the United States. The attack has left hotel guests locked out of their rooms and unable to use their digital key cards to charge goods and services.
Some bars in Corfu, a popular tourist destination in Greece, saved patrons' unfinished drinks and then re-sold them to tourists as shots, Greek authorities said.