IDEAS: Moonpass Lookouts, An Elevated Lodging Experience

Mexican President Andres Manuel Lopez Obrador revealed that the United States Department of Transportation would elevate the country’s air safety rating.

This summer has seen a surge in the highest end of luxury across the world. Some of it is about revenge travel and increased global mobility: A lot of the Middle Eastern market parked closer to home in Covid and are now shipping their Bugattis to the streets of London and other haunts in Europe. The palaces of Paris, the best hotels in Europe, and five-stars in the U.S. did brisk business at eye-watering rates.

The police in the Indonesian resort island of Bali are investigating how the cable of an elevator car snapped at a mountainside luxury resort, sending the car plunging into a ravine and ultimately killing all five workers inside.

Ongoing demand for experiences points to a potential market worth hundreds of millions of dollars. With 70% of tours and activities still offline, companies are investing in tech that reduces booking friction and also enhancing the in-person experience.

Sabre’s technology will help enable Nile Air to optimize its distribution strategy, offering passengers more choice and convenience when booking flights. This agreement will further streamline Nile Air’s operations, helping to ensure a smooth and efficient workflow.

Delta Air Lines has been directing more investment at enhancing what its customers experience at airports, and it relies on customer sentiment surveys to guide its progress.

Delta Air Lines is striving to boost its customer satisfaction scores, and the effort is led by Allison Ausband, executive vice president and chief customer experience officer. Ausband oversees about 60,000 workers in Delta’s airport customer service, in-flight service, and reservations and customer care divisions.

Americans want savvy pricing regarding their travel experiences in the new year, as they keep an open mind about the type of things they plan to book. 

Last year, Skift debuted its Future of Lodging Forum in New York City – focused on what Skift has called The Great Merging of how we live, work, and travel. This year, we are bringing this event and a wide cross-section of hospitality leaders together in London on March 29th, 2023.

Last year, Skift debuted our first-ever Skift Future of Lodging Forum in New York City – focused on what Skift has called “The Great Merging” of how we live, work, and travel. 

Richard Branson’s Virgin Experience Days is betting on a thriving experiences economy, and Americans wanting to spend more time doing meaningful things together, by expanding its U.K. brand across the pond.

This year, Skift Future of Lodging Forum will be held at the 5-star, super-boutique hotel: The Londoner. We plan to welcome 250+ attendees and hospitality leaders to this luxury destination set on the iconic Leicester Square on March 29.