Marriott’s journey in India began 25 years ago. The company today boasts of over 100 hotels, with another 79 in construction.
05.03.2024 - 22:45 / forbes.com
For four decades, Courtyard by Marriott has been a trusted haven for business travelers seeking comfort, convenience and a touch of local flavor. Now, on the heels of its 40th anniversary, Courtyard isn't just reminiscing – it’s redefining the work-travel experience with exciting developments, like hotel openings, elevated amenities, additional technology touch-points and a lazy river or two.
I sat down with Diana Plazas-Trowbridge, senior vice president and global brand leader for Marriott’s Select Brands, which includes Courtyard by Marriott, to discuss the legacy of the hotel, and what we can expect in years to come.
What’s the history behind the Courtyard by Marriott brand?
It was born out of a conversation between hotel owners and developers with Mr. Marriott back in 1983. They told him that they were seeing more business travelers with different needs who may not want the big, traditional hotel. So they went and spoke with business travelers about their needs and what they want out of a hotel, and that's how they constructed it. It was a business and travel hotel designed by business travelers. It was designed by them, where they felt at home. It created a whole new category that has obviously grown massively.
What were some of the touch points initially identified by business travelers that shaped the hotel? Has it stayed true to that philosophy?
Some of those key expectations remain. The original design of Courtyard by Marriott prioritized amenities such as the Bistro Bar, which offers a space for guests to unwind with drinks after work, or to grab breakfast in the morning. Other ideas have changed. For example, we’ve added media pods into public spaces to facilitate easy collaboration among travelers. It’s how we stay true to the original traveler to make sure they’re comfortable, but at the same time evolve to customer needs. Advancements like mobile check-in, mobile dining options and partnerships with sports leagues, such as the NFL have been integrated to enhance the guest experience.
With the changing landscape of how we conceptualize work, particularly with the rise of remote and hybrid work, how has Courtyard by Marriott adapted to meet the needs of modern professionals?
Courtyard by Marriott has expanded its offerings to accommodate the evolving nature of work. We have over 1,300 locations in 60 countries, so in thinking about the increase in remote work and hybrid work, you'll see some additional resort destinations that make it easy to blend work and leisure.
We opened a Courtyard in Bali, for example. We have Courtyard Pigeon Forge in Tennessee that has its own lazy river. So it's providing a place that brings in a blend of work and play, but also where the room is still
Marriott’s journey in India began 25 years ago. The company today boasts of over 100 hotels, with another 79 in construction.
Marriott International has announced the signing of its debut Ritz-Carlton property in Jaipur, Maharashtra. The 250-key hotel is expected to open in 2028. Currently, the hospitality company operates five hotels in the city. Rajeev Menon, president, Asia Pacific excluding China at Marriott International, said that the Indian market is flourishing and its interest in luxury travel is leading to a growth in demand for global luxury brands.
Attention, Marriott Bonvoy fans — you can now place your bets and earn Marriott Bonvoy points. Yes, you can potentially gamble your way to a free hotel stay.
For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.
Hilton is gearing up for what it believes will be its best year yet in India. Currently operating 26 hotels in India, Hilton is set to double its footprint in the country in the next 3 to 4 years.
I live in Australia with my Texan wife, but we head to the US every year to visit her parents.
When I was a kid, I took lots of trips—to the bathroom. I couldn’t put on weight, and everything I ate upset my stomach. In high school, I was finally diagnosed with Crohn’s disease, an incurable irritable bowel disease like ulcerative colitis, which my mother and brother also suffer from. Chronic inflammation of the digestive tract, resulting in diarrhea, rectal bleeding, and abdominal pain, among other symptoms, is debilitating at worst and embarrassing at best. Still, thanks to an amazing gastroenterologist, a major surgery, and a cocktail of prescription medications including Infliximab infusions every eight weeks, I haven’t let it stop me from seeing the world. In fact, in the past 18 months I’ve touched down on all seven continents in my career as a travel writer. The best part: I’m far from the only “Crohnie” out there collecting passport stamps; I’ve even met travelers with stoma bags.
The mission of Earth Day, a global movement with education and action at the helm, is a simple one: protect our planet. Every year, since 1970, Earth Day has been celebrated on April 22. Today, one billion mindful individuals in 192 countries are battle-ready for this environmental movement that stresses positive action.
British Airways announced its newest business-class seat — dubbed the Club Suite — in March 2019 as part of a multi-billion investment, and now it's being deployed across more of the airline's fleet.
MGM Resorts International and Marriott International are coming together to bring travelers an all-new level of access to exclusive experiences and even better benefits.
Last July, Marriott International and MGM Resorts announced a licensing tie-up where members of the Marriott Bonvoy loyalty program could earn and redeem points for activity at MGM Resorts’ properties. On Wednesday, travelers became able to take advantage of this partnership at 16 MGM Resort locations.
I typically start to think about spring cocktails in the depths of winter. And let me tell you: It’s a wonderful little project to be working on. There’s no better way to spend the bleak, dark months of January than taking some time in the kitchen to tinker with bright and buoyant cocktail recipes that remind you of warmer times ahead: longer days, spring produce, flowers, and all that fun stuff. It’s certainly a lot more fun than participating in Dry January—or as I like to call it, thirty-one days of misery.