Sandals Royal Curaçao is the ideal destination for an island escape. Situated on the picturesque island of Curacao, the resort boasts stunning views, beautiful beaches, and crystal-clear waters. The island itself is known for its vibrant culture, colorful architecture, and rich history, adding to the overall appeal.
InnSpire integration with Optii Leverages AI to optimize hotel operational efficiency, guest service and satisfaction
29.05.2024 - 13:07 / traveldailynews.com / Vicky Karantzavelou
Strategic AI-powered technology partnership to enhance operational efficiency at The Don CeSar, while ensuring a seamless end-to-end guest experience.
STOCKHOLM & WASHINGTON, D.C. – InnSpire, leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced a strategic partnership with Optii Solutions, a leading hotel operations and service delivery platform. Optii leverages machine-learning and predictive intelligence to automate and enhance hotel housekeeping, maintenance, service delivery, and operations management. Combined with InnSpire’s comprehensive guest journey platform, hotels can boost staff productivity and minimize costs, while elevating the overall guest experience.
InnSpire’s new integration with Optii has recently been implemented at The Don CeSar, an iconic resort in St. Pete Beach, Florida. The deployment combines the power of both platforms to optimize both guest service and satisfaction, while significantly enhancing operational efficiency.
InnSpire’s comprehensive guest journey platform includes it’s advanced InnSpire.ONE AI-powered guest service solutions, as well as mobile check-in, digital key access, casting, connected guestroom TV and a full in-room digital entertainment ecosystem. By integrating with Optii’s AI Smart Concierge solution, The Don CeSar gains the ability to automate guest requests, assign the appropriate staff member and track delivery to ensure seamless guest service.
This streamlined workflow enables more efficient management of housekeeping, maintenance, and service requests. By combining these advanced AI-powered solutions, The Don CeSar can deliver more personalized and responsive guest service to ensure satisfying stay experiences for its discerning guests. AI-powered automation and efficient communication between staff and guests also helps to optimize labor resources and operational efficiencies, enabling the property to provide a frictionless experience for both staff and guests.
“Our integration with Optii leverages the best of both solutions to deliver more streamlined and efficient operations that result in both happier guests and staff,” said Martin Chevalley, InnSpire’s CEO and Co-founder. “As we continue to infuse artificial intelligence into our solutions in a practical way to enhance hotel service and operations for both guest-facing and back-of-house teams, Optii’s solutions will complement our goal of providing the best possible end-to-end solutions for our hotel customers around the globe.”
The Don CeSar currently uses InnSpire’s transformative InnSpire.ONE AI platform to enhance communication, deliver personalized
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