Just about everyone has heard of Airbnb.
25.08.2023 - 13:52 / skift.com / Justin Dawes / Airlines
Artificial intelligence is one of the dominant topics about the future in travel, and we’re all over it at Skift.
In November, OpenAI publicly released breakthrough generative AI technology, and a number of big-name travel companies have already responded. Expedia, Kayak, and more — including multiple startups — have started releasing experimental technologies that could lead to transformations in the way users plan and book travel.
But the potential does not stop there. Advancements in AI could change the way hotels manage revenue and customer service, the way travel tech companies operate internally, and even the way airplanes and airports get designed.
We want to make sure you know about it all, every step of the way.
Today, we announce the launch of a weekly newsletter focused on AI innovation in the travel industry. The newsletter will be a collection of Skift’s AI coverage across travel sectors, focused on separating trendy moves from great ideas.
Sign up today and look for it in your inbox each Friday.
AI coverage across travel sectors that’s focused on separating trendy moves from good ideas – in your inbox every Friday.
Just about everyone has heard of Airbnb.
Executives from two new airlines, Connect Airlines and Breeze Airways, shared their strategies at the Skift Aviation Forum in Dallas for starting up and pushing forward.
Red Roof, Motel 6, and Extended Stay have all implemented software to reduce the need for workers.
Airbnb Posts Best Quarter Yet on Relentless Travel Demand: Airbnb CEO Brian Chesky says his company can thrive in boom and bust cycles if it keeps innovating. To meet that promise, his company will have to boost its pricing competitiveness and makes it easier for individuals to list properties. And make the case to Wall Street on unfair comparisons to 2021.
Before booking a trip with Celebrity Cruises, potential customers can now explore a virtual version of the experience — an offering that the company expects is the beginning of a long journey expanding operations in the metaverse.
Linda Jojo, chief customer officer for United Airlines, described a slew of ways the major airline is changing the customer experience during the Skift Aviation Forum in Dallas.
Verint provides customer service software to roughly 40 airline clients, among those other verticals. The Long Island, New York-based company is still gaining new airline business, but much of it is coming from existing customers.
Several big-name hotel companies have entered 2023 with tech partnerships to modernize operations and services.
Good morning from Skift. It’s Tuesday, January 3, and here’s what you need to know about the business of travel today.
Much of the travel industry is continuing to recover after the pandemic and despite growing anxieties about the economy, with some metrics better than ever last year.
The CEO of Southwest Airlines issued a statement to customers with new details about actions the company is taking following the debacle in the last week of December.
The Agrarian Hotel, a 50-room hotel on the central coast of California, late last year added a feature that allows guests to tip housekeepers and other staff digitally.