Morocco Tours Canceled by Deadly Earthquake as Operators Hope to Restart Soon
10.09.2023 - 23:05
/ skift.com
/ Selene Brophy
/ G.Adventures
/ Zina Bencheikh
/ Africa
The impact of Morocco’s deadly earthquake is still being assessed as emergency services continue rescue operations. The 6.8-magnitude earthquake has claimed more than 2,000 lives, and thousands more are injured, after the natural disaster struck about 50 miles outside of Marrakesh in the High Atlas Mountains of Morocco on Friday.
Intrepid Travel, one of the largest tour operators in Morocco, said it had approximately 650 customers in the country when the earthquake struck.
The tour operator said all customers currently on tours, tour leaders, and staff in Morocco are accounted for. Departures scheduled until September 12 have been canceled to allow authorities to respond to the immediate disaster.
“Safety is always Intrepid’s number one priority – we’re relieved to have been able to account for all our customers and believe canceling upcoming tour departures is in the best interests of local communities right now,” said Zina Bencheikh, Intrepid’s managing director, EMEA, based in Morocco. “Our thoughts go out to everyone in Morocco who has been affected by this disaster, and we will do everything we can, including through the Intrepid Foundation, to support communities as they rebuild.”
Affected customers are being contacted and will be able to reschedule their trip or receive a refund. Intrepid’s tours will resume on September 13.
Intrepid Travel has also established a relief fund, the Morocco Earthquake Appeal, through its not-for-profit, the Intrepid Foundation, committing to match all donations up to $64,000 (AU$100,000). The emergency relief funds raised will support Education for All and the High Atlas Foundation, which work with local communities, said Bencheikh.
“Through this relief effort, we hope to give back to the country that has given so much to our travel community,” said Bencheikh.
Small group tour operator G Adventures, headquartered in Toronto, Canada, confirmed all travelers and staff we accounted for and safe in Morocco.
The company was canceling six tours to areas most impacted by the earthquake. A spokesperson confirmed that all other departures in Morocco are scheduled to run as planned, with minor modifications to trip itineraries to avoid affected areas.
Canceled tours included a Mount Toubkal Weekend Trek, a Climb Mount Toubkal, and a Four Days in Marrakech tour.
“We are advising all guests to establish contact with their embassies to register their presence and will release more information as it becomes available. Our thoughts are with the Moroccan people at this time,” the spokesperson said.
While the TUI Group, headquartered in Germany, did not immediately confirm how many customers it had in Morroco, Europe’s largest tour operator confirmed it is continuing operations