Two people in wheelchairs were left on the airport tarmac as their flight took off without them, The Washington Post reported.
27.06.2024 - 23:57 / skift.com / Justin Dawes
Oracle Hospitality is taking its time to integrate the latest advancements of AI into its hotel tech products.
But once the momentum builds, it won’t stop.
“Every single release, we’re going to have new things,” said Laura Calin, vice president of strategy and solutions management for Oracle Hospitality.
Calin shared the company’s plan for AI and new tech products in an interview with Skift during the Hitec hotel tech convention this week in Charlotte, North Carolina.
The AI upgrades will be released through Opera Cloud Central, the multi-system hotel tech platform that the company began selling in the last year. The system was an expansion of the Opera Cloud property management system that was released five years ago.
Oracle Hospitality, which has a leading market share position in hotel tech, has been working to transfer 40,000 properties from older versions of its tech to its cloud-based system.
Scandic Hotels Group was the first customer of Opera Cloud Central, and others have been announced since then, including two this week: Thon Hotels in Norway and Red Sea Global in Saudi Arabia.
The tech that Oracle Hospitality sells — along with upgrades — comes in-house from Oracle, the software and hardware giant that has thousands of developers.
Oracle is integrating the latest AI into its hotel tech and other parts of the company, but it’s a long process, Calin said.
Oracle Hospitality draws creativity from a few different avenues when looking to develop new features for its hotel tech, Calin said.
Along with Opera Cloud Central there is a marketplace of third-party tech vendors that offer services for digital tipping or housekeeping, that hotels can connect their system to. Many of these tech vendors are startups. Oracle Hospitality is working to expand that program, Calin said.
Two people in wheelchairs were left on the airport tarmac as their flight took off without them, The Washington Post reported.
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