Southwest Lands at Wrong Airport; Passenger Sues

A Malaysia Airlines flight en route to Kuala Lumpur made an emergency landing on Monday because of an unruly passenger, according to multiple reports.

It’s a milestone anniversary for a popular Caribbean island airline, and they are celebrating with deals for passengers.  Cayman Airways, the flagship airline carrier for the Cayman Islands, discounted several international flights to celebrate its 55 years in business. Some of the top flight deals as part of the promotion include:

Mary MacCarthy and her 10-year-old daughter, Moira, had just deplaned at Denver International Airport when two Denver police officers met them at the gate, calling them by name and notifying them that they had been reported for suspicious behavior.

It’s the end of an era for plastic water bottles at the Los Angeles International Airport.

It’s a pink summer.

Today’s announcement that Southwest has a new marketing relationship with a rideshare company was no surprise. As rideshare services have become an ever-larger part of the travel landscape, such tie-ups have proliferated. It won’t be long before every airline and hotel loyalty program has a rideshare company on its roster of points-earning partners.

With fuel prices at historic lows and profits at historic highs, the airlines have come under increasing pressure from the public, regulators, and the media to lower their airfares. Albeit belatedly, it appears they’ve begun doing just that.

Depending on your point of view, busier airports are either a blessing or a curse. For the Airports Council International, which just released its ACI World Airport Traffic Report, busy airports are a sign of economic vitality and consumer vigor.

Enter the Hallmark Channel “Summer Nights” sweepstakes by August 29, 2016, for a chance to win one of two grand prizes: 1) a seven-day Virgin Islands cruise for two, including air and hotel before and after the cruise; 2) or a four-night trip to Victoria Island, British Columbia, to visit the set of “Chesapeake Shores,” including air, transfers, and hotel.

“Irma was a bad woman.”

AirHelp, the online service that files complaints against airlines on behalf of passengers entitled to compensation for air delays or cancellations, knows a thing or two about air travel. Because it’s hard for the average person to understand air passenger rights and pursue a legal claim when they’ve been wronged, AirHelp is always going toe-to-toe with airlines and airports—and reveals once a year which ones that treat their passengers for the better (or worse).

The latest study from J.D. Power proves something you might have already suspected: Air travelers aren’t too happy. The 2019 North America Airport Satisfaction Study found that travelers’ satisfaction with domestic airports plateaued this year amidst widespread delays and crowds. According to the findings, the halt in passenger satisfaction comes after several years of rapid growth.