Travelers Delayed or Stuck by the CrowdStrike Outage: What Did Your Airline Provide?

Crowdstrike, a cybersecurity firm with thousands of customers globally, admitted on Friday that a defective software update had caused the major IT outage that brought airports, banks, hospitals, media outlets, and businesses to a halt worldwide.

The global software outage last week caused thousands of travelers flying in the United States and internationally to have their flights delayed, canceled or both. In the days that followed, some airlines were trying to reboot critical computer systems affected by the outage, with many of their passengers still stranded at airports.

It’s been a tough week for travelers with widespread cancellations and delays after an IT issue disrupted the flight operations for some of the largest airlines in the world. Delta Airlines, in particular, has struggled to recover. Thousands of its flights have been canceled or delayed over the last few days, and the U.S. Department of Transportation launched an investigation into the airline as a result of passenger complaints.

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Delta Air Lines canceled around 20% of its schedule on Monday as it grapples with lingering flight disruptions that were caused by a major IT outage. 

Jul 22, 2024 • 7 min read

In the hours after the American cybersecurity firm CrowdStrike deployed a flawed software update that crippled critical businesses and services around the world, scammers pounced.

The real-life Y2K. “Blue Screen of Death.” The IT outage that has affected everything from Times Square billboards to payrolls has also led to a worldwide meltdown in the airline industry. 

American Airlines struck a tentative deal with its flight attendants union, ending years of contentious negotiations. 

A global IT outage on Friday canceled thousands of flights and forced several airlines to request ground stops, throwing travel into chaos.

A widespread outage of CrowdStrike, a major cybersecurity provider, has caused chaos in the U.S. aviation industry today, resulting in thousands of flight cancellations worldwide. The technical issue has affected multiple airlines and airports, leaving countless passengers stranded and scrambling to adjust their travel plans.