Crowdstrike outage tips

Delta Air Lines fired back at CrowdStrike Thursday, saying the cybersecurity firm is taking a “blame the victim” defense.

Microsoft believes Delta has not “modernized its IT infrastructure,” which resulted in a five day-long meltdown for the carrier. 

Good morning from Skift. It’s Tuesday, August 6, and now here’s what you need to know about the business of travel today. 

Delta Air Lines CEO Ed Bastian said the CrowdStrike outage that led it to cancel thousands of flights will cost it $500 million. 

The global software outage last week caused thousands of travelers flying in the United States and internationally to have their flights delayed, canceled or both. In the days that followed, some airlines were trying to reboot critical computer systems affected by the outage, with many of their passengers still stranded at airports.

If you were flying — or planned to fly — last week, your travel plans might have been snarled by an I.T. outage that kneecapped myriad industries and critical services worldwide. On Friday, July 19, alone, nearly 14 percent of the scheduled flights in the United States were canceled and 56 percent were delayed, according to Cirium, an aviation data company. In the days following, Delta Air Lines and other carriers continued to cancel and delay flights as they struggled with crews and planes out of position and the rebooking of thousands of passengers.

A widespread outage of CrowdStrike, a major cybersecurity provider, has caused chaos in the U.S. aviation industry today, resulting in thousands of flight cancellations worldwide. The technical issue has affected multiple airlines and airports, leaving countless passengers stranded and scrambling to adjust their travel plans.