While American Express publicly opened reservations via Resy for its Centurion Lounge at the 2023 U.S. Open Tennis Championships on Aug. 10, Chase appeared to open reservations for its competing lounge Wednesday without notice.
03.08.2023 - 21:49 / afar.com / U.S.Travelassociation
Earlier this month, government leaders made an important step toward fixing a lot of the problems with air travel today.
On July 20, the U.S. House of Representatives passed a bill to reauthorize the Federal Aviation Administration (FAA) for the next five years. If approved, the renewed legislation will improve “the safety of our system, our airport infrastructure, and the quality of service for passengers,” stated Sam Graves, chairman of the Committee on Transportation and Infrastructure, which introduced the bill on June 9. The bill is now on its way to the Senate floor, where it awaits approval by September, when the FAA’s current authorization is set to expire.
For air travelers, there are several main takeaways from the FAA reauthorization bill that stand to fundamentally improve the air travel experience. Here’s what fliers should be watching for.
Most air travelers are well aware that in the aftermath of the pandemic, the air travel industry has struggled in the face of pilot and air traffic controller shortages. In fact, according to the U.S. Travel Association, due to “years of federal underinvestment,” the U.S. aviation system currently has 1,200 fewer air traffic controllers than a decade ago.
These critical shortfalls often result in airlines and airports being unable to execute their flight schedules to their full capacity and on time. In other words, they are often the root cause of the numerous canceled and delayed flights that have plagued the industry in recent months, often exacerbated by weather-related strains on the system.
The proposed bill addresses these challenges by “removing barriers to pursuing aviation careers, expanding the aviation workforce pipeline, [and] improving training standards,” according to a statement from the Transportation Committee.
U.S. airports get a bad rap when compared to their global counterparts. “Half of the world’s 10 busiest airports are in the United States, but only one U.S. airport—Seattle—cracks the top 20 in world’s best airport rankings,” notes the U.S. Travel Association.
In order to better compete on the international stage and enhance the air travel experience from where it begins—at the airport—the FAA reauthorization bill “provides more funding for airport infrastructure grants and directs a larger share to medium and large hubs,” states U.S. Travel.
The air travel recovery process, and thus the customer experience, has been rough these past couple of years. The bill’s authors promise that it “delivers reforms that will enhance the experience for the traveling public,” including:
The bottom line: “Over half of Americans say they would travel more for leisure if the travel experience were less of a hassle,” according to U.S. Travel.
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While American Express publicly opened reservations via Resy for its Centurion Lounge at the 2023 U.S. Open Tennis Championships on Aug. 10, Chase appeared to open reservations for its competing lounge Wednesday without notice.
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