A US airline will start boarding passengers with window seats first from next week, in a bid to reduce the time planes spend sitting on the ground.
03.10.2023 - 22:09 / skift.com / United Airlines / Edward Russell / Andrew Nocella / Steven Udvar-Hazy
United Airlines is betting that the constraints limiting airline schedules will persist for years, and it’s responding with a new order for 110 Airbus and Boeing planes.
The deal is for 60 Airbus A321neos and 50 Boeing 787-9s for delivery between 2028 and 2031, the Chicago-based carrier unveiled Tuesday. It also includes 40 additional purchase rights for the A321neo and 50 options for the 787. The orders build on ones United placed with Airbus and Boeing for narrowbodies in 2021 and primarily widebodies in 2022.
The orders are driven, in part, by United’s need to replace older planes by the end of the decade, as well as grow at capacity-constrained airports around the world. Those constraints include the air traffic controller shortage in the U.S. and Europe, and government restrictions to achieve climate and other goals – for example, the Netherlands’ plan to cut flights at Amsterdam’s Schiphol airport next summer.
For an airline to grow under these constraints, they need to operate aircraft with more seats, a strategy known as “upgauging.”
United’s latest aircraft order will enable it to add seats to its existing schedules at constrained airports, including Newark, San Francisco, and in Europe and Asia.
“Gauge growth is how United will manage an increasing number of limitations on runways, air space, and gate capacity at the nation’s largest airports while still growing,” said Chief Commercial Officer Andrew Nocella Tuesday.
The A321neos will seat 200 passengers – they will replace Boeing 757-200s that seat up to 176 passengers. The new 787-9s will seat 257 passengers versus just 167 to 240 passengers for the current Boeing 767s. The carrier plans to retire its 757s and 767s by the end of the decade.
United does not intend to replace its 757s and 767s with A321neos and 787s on a one-for-one basis, Nocella said. However, the strategy is to use the new planes to grow via more seats per flight rather than more flights overall.
In fact, at Newark, which was plagued by weather and air traffic control-related delays this summer, the carrier plans to operate fewer daily departures than it did in 2019 over the long term.
The airline is scheduled to take delivery of its first A321neo — part of its 2021 airplane order — next week, Nocella said. United plans to introduce it on revenue flights between Chicago and Phoenix in December.
Both Airbus and Boeing face challenges meeting their aircraft delivery commitments on time. The situation is made worse by delays at their suppliers, including the well-documented issues facing Pratt & Whitney’s geared turbofan engines on the A320neo family.
Air Lease Corp. Executive Chairman Steven Udvar-Hazy in September called the situation for airplane makers “a real problem
A US airline will start boarding passengers with window seats first from next week, in a bid to reduce the time planes spend sitting on the ground.
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United Airlines is making changes to its boarding process in an effort to speed things up this fall.Starting October 26, the carrier will add a seventh boarding group and spread out economy flyers across four different groups based on whether they're booked in a window, middle or aisle seat (WILMA), according to an internal memo to airport staff that was shared with The Points Guy this week.There will be no changes to preboarding or groups one through three. However, group four—currently middle and aisle-seat passengers—will be split into two boarding groups, with group four including middle-seat passengers only and group five becoming aisle seats only.According to TPG, basic economy fare with no full-size carry-on passengers will move to a newly created group six in eligible markets.United said the changes are in response to longer-than-usual boarding times. According to the memo, the WILMA process will save up to two minutes of boarding time.The airline tested the new boarding process at one hub and four domestic outstations and said that net promoter scores were higher than those of the existing process.
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