Good morning from Skift. It’s Tuesday, April 16. Here’s what you need to know about the business of travel today.
03.04.2024 - 12:16 / traveldailynews.com / Virgin Atlantic / Vicky Karantzavelou
Rylan Clark surprised Economy customers onboard a Virgin Atlantic flight from London to Miami as he took part in cabin crew training at 38,000 feet.
Rylan Clark, an English broadcaster and media personality soared to new heights this week as he took part in a high-altitude training session to learn how to deliver best in class service as a member of Virgin Atlantic’s cabin crew.
The award-winning television presenter, radio DJ and number one bestselling author’s career plan b was to become cabin crew, so Virgin Atlantic put Rylan’s skills to the test, as he donned the iconic Vivienne Westwood uniform for an in-flight training session at 38,000 feet, joining the team in Economy on a flight from London Heathrow to Miami. Rylan welcomed customers onboard, put his height to good use by helping to stow hand luggage in overhead lockers, added his flair to the safety demonstration, mixed G&Ts from the drinks trolley and handed out refreshing ice lollies mid-flight, as well as kids packs to keep little flyers entertained.
Following a pre-flight briefing, cabin crew members, Ombi Barham, and James Cooper taught Rylan how to deliver the airline’s thoughtful touches and personalised service that make Virgin Atlantic Economy special, whilst testing him to see if he can make the grade.
All the inflight action was captured in a film released today which sees customers revel in surprise and amusement as Rylan directs them to their seats, has a go at making an announcement over the PA – even adding his signature style to the drinks service and providing some surprises with mid-flight ice lollies.
But like any new starter, there was room for development, with crew catching Rylan taking a sneaky unscheduled snack break to enjoy the Mile High afternoon tea, which is complimentary for all Economy passengers – and getting caught up with families enjoying the Virgin Atlantic kids’ packs.
And it seems Rylan might have some more work to do to cut it as Virgin Atlantic crew, as while he scored top marks on enthusiasm and delivery, he couldn’t quite match the unique ‘red spirit’, passion and dedication of Virgin Atlantic’s people.
Rylan commented, “I’ve always been obsessed with the idea of being cabin crew, so to have the opportunity to try and get my wings with Virgin Atlantic, and be taught by the best in the business, was literally a dream come true.
“If you’ve flown Virgin Atlantic before, you’ll know how amazing the crew are and how hard they work to make everyone feel special. Now I know how to serve a signature Mile High Tea, I know who’ll be getting a copy of my CV if the TV career doesn’t work out!”
Ombi Barham, Flight Service Manager at Virgin Atlantic comments, “It was a pleasure having Rylan onboard to test out
Good morning from Skift. It’s Tuesday, April 16. Here’s what you need to know about the business of travel today.
British Airways has announced a big change to redemptions in its loyalty program. The airline is making every flight available to buy from just £1 ($1.25), plus Avios.
After a tense weekend in the Middle East, airlines are considering what, if any, changes need to be made to their networks and routes.
The summer travel season is just around the corner, and Virginia Beach is poised to welcome visitors to its sunny shoreline with a packed opening weekend of festivals to suit a variety of entertainment themes. A pair of brand-new events build on the destination’s arts and music scene paired with the return of a top international action sports competition and a spotlight on the city’s patriotic personality. Add some sizzle to a summer vacation plan with a visit to enjoy any, or all, of the events planned for the first weekend in June:
Prepare for the worst, and hope for the best—That’s the motto as the Atlantic hurricane season comes to the Eastern Seaboard in less than two months.
It's been an eventful few months when it comes to U.S. budget carriers' route networks, shifting capacity to reduce their exposure to plummeting fares in prime leisure markets like Florida, especially in Orlando.
Throughout April, we're honoring the ancient Arab tradition of hakawatis, or storytellers, highlighting the writers, performers, and poets who are driving the conversation around what it means to be Arab American today—and celebrating the rich culture and histories of the diaspora.
As far as states go, Virginia was at the front of the line when they were handing out amazing attractions. From the Chesapeake shores to the Blue Ridge peaks, this gorgeous land harbors major historic sites, up-and-coming cities, romantic valleys, pre-Revolutionary villages and wine-tasting drives.
When it comes to retirement, many people envision spending their golden years traveling the world. Those aspirations, however, involve a lot of money, effort, and planning to execute.
This week, Virgin Atlantic launched flights to the start-up capital of India, Bengaluru, a key destination for US customers connecting onwards via London Heathrow from San Francisco, Los Angeles, New York JFK, Seattle, and more. With average connection times of one to two hours, the route promises optimal connectivity for those traveling for business or enjoying a vibrant city stay in India’s third most populous city.
Virgin Atlantic is best known for linking Britain with the United States, but there’s another market that is increasingly important for the carrier.
In her new role, Naomi is supported by a strong communications team in the UK and US and has recently appointed J Public Relations to oversee brand PR efforts for Virgin Hotels – who already act as the sole North American PR agency for Virgin Limited Edition.