The Department of Transportation has ordered Southwest to pay a $140 million fine for numerous consumer-protection violations that resulted from last year’s holiday travel meltdown.
30.11.2023 - 17:09 / lonelyplanet.com
A small country that's big on hospitality, ancient history and culture – with numerous UNESCO World Heritage sites – Jordan offers endless opportunities for adventure.
From afar, it’s often unfairly lumped in with regional conflict and, as such, overlooked by wary travelers. But in reality, it’s a welcoming and peaceful destination not to be missed.
Start planning the trip of your life today with our ten top tips for first-time visitors to Jordan.
Despite being located in a region with a history of conflict, Jordan is a friendly oasis that’s open and inviting to visitors. Hospitality reigns supreme, violent crime is extremely rare, and Gallup’s 2022 Law and Order Report ranks Jordan in the top ten for countries where people feel safe walking alone at night.
While you should take the usual precautions you would anywhere – purchase travel and health insurance, don’t carry large sums of cash, and keep valuables locked in a safe – fear should not be a factor when planning a trip to Jordan.
Don’t let the "Jordanian frown" fool you. Although you may be met with furrowed brows and what appear to be unfriendly faces, you’ll quickly learn just beneath the tough exterior of a resting frown face typically lies a fun-loving attitude and a deeply rooted tradition of hospitality that can be traced back to Bedouin culture.
It’s not uncommon to be invited for tea or even a meal by shopkeepers and strangers you meet. " Ahlan wa sahlan'" (welcome), locals will say. "Where are you from? Welcome to Jordan."
You’ll see people of the same gender greet each other with handshakes, hugs and even multiple air kisses beside each cheek. But if you put your hand out for a shake or lean in for a hug, you may be left hanging.
Out of respect for their religion and spouse, some Muslims will not touch people of a different gender unless they are related by blood. Don’t take it personally – be prepared and open to learning the local traditions.
When meeting someone, you can stand, say hello, smile and then let them take the lead. If they extend a hand or lean in for a hug, you can do the same. If they keep their hands at their sides or put their right hand over their heart rather than reaching out, that’s their way of acknowledging you.
A common misconception about Jordan is that it’s always hot, dry and sunny. While that may be the case if you visit between May and September, Jordan does have a winter season.
From November to February, the country receives a great deal of cold and cloudy days, rain and even snow, sleet and hail on occasion. Temperatures can hover under 10ºC (50ºF) during the day and drop to freezing in the night (32ºF).
If you’re traveling from mid-October to mid-March, be sure to pack a waterproof jacket
The Department of Transportation has ordered Southwest to pay a $140 million fine for numerous consumer-protection violations that resulted from last year’s holiday travel meltdown.
With holiday travel coming up, travelers may be thinking back to last year, when a spate of severe winter storms grounded flights across the country just around Christmas, and an operational meltdown at Southwest Airlines dragged on for nearly a week after.
As millions of passengers begin to fill airports for the 2023 holiday season, Southwest Airlines is still facing consequences for last year's holiday travel meltdown. The Department of Transportation (DOT) issued a record $140 million fine against Southwest on Monday, while also introducing new consumer protections and enforcements to help avoid another meltdown, which left thousands of flights canceled and passengers across the United States stranded, from happening again. “We’re pleased to have reached this consumer-friendly settlement, which includes a new, industry-leading policy to compensate Customers during significant delays and cancellations,” Southwest Airlines shared in a statement about the settlement. After the holiday travel meltdown of 2022, the Department of Transportation conducted an extensive investigation which found the airline failed to provide prompt refunds and general service to «hundreds of thousands of Southwest customers». As a result of the investigation, the Department of Transportation says that Southwest will be financially responsible for at least $750 million which includes refunds, future compensation for tickets, and more. In addition to the fine and payments, the DOT enforcement also requires that Southwest establish a $90 million reserve fund for future flight delays and cancellation. “This industry-leading benefit will ensure that Southwest passengers impacted by any future significant disruptions will receive not only flight rebooking, hotels, and food during the delay, but also timely compensation from Southwest due to the inconvenience,” the DOT release shares. Looking ahead to the holiday travel season that is currently underway, Southwest Airlines CEO Bob Jordan said the airline is “absolutely ready” in a recent interview, and that the airline has taken many steps to ensure reliable air service, Airline passengers this holiday can also utilize new tools from the Department of Transportation, including an interactive dashboard which shows their rights when flying. “For those who are planning to fly.
With nearly 40 million people slated to fly during the holidays this year, airlines are preparing for what could be one of the busiest holiday travel seasons on record.
Southwest Airlines CEO Bob Jordan vowed Christmas travel would be smoother this year following last year’s meltdown that saw thousands of flights canceled and customers stranded.
When you think of a cruise vacation, you probably imagine sailing the tropical waters of the Caribbean, or navigating around the Greek islands. Your brain likely isn’t conjuring images of the sandswept deserts of Saudi Arabia. But Saudi Arabia strives to make itself more attractive for international tourism — making the process of getting a visa very easy, and establishing tourism-specific destinations like NEOM and AlUla. And thanks to its efforts, it’s become a desirable new destination for Red Sea cruises. Since the first cruise to Saudi Arabia in January 2022, sailings to the kingdom have multiplied. Right now Jeddah is the country’s main cruise port, though as tourism development continues throughout the region, more ports are likely to open. Whether you’re a cruise enthusiast or a newbie, now’s the time to consider a Saudi Arabia cruise.
What’s happening right now in Saudi is groundbreaking — literally and figuratively. Huge developments, so massive they’ve been dubbed “giga projects,” are transforming the country like nowhere else in the world, bringing in new attractions, opening next-level luxurious hotels, and even creating entirely new cities.
Step into the cramped hall of Jordan’s Souk el-Khodra, the Amman Vegetable Market, and the aroma is the first thing you notice. Certainly, the colors are dazzling – the bright green of raw chickpeas, deep purple of sumac, golden turmeric, and dozens more vibrant provisions decorate brimful tables. Meanwhile, the ambient haggling in Jordanian Arabic provides a melodic soundtrack.
Airlines in the United States are expecting very busy, and even record-breaking, holiday traffic this year as the Christmas and New Year’s holidays approach.
The skyline of Amman looks a bit like a game of Tetris. From the top of the Bronze Age Citadel, the city’s highest point, the view seemingly comprises tiny blocks of tightly compacted, limestone houses strewn with washing, topped with water tanks and interspersed with the odd cypress tree. The clear blue sky is occasionally pierced by one of the city’s many minarets. The soundtrack, a cacophony of traffic and car horns honking from the streets below, is soothed by the echoes of the call to prayer.
The Middle East lost its tourism growth momentum once the Israel-Gaza War started in October. Before the conflict, the region was a star performer in the global tourism industry. Here are seven facts about Middle East tourism:
‘Tis the season for planning an epic winter getaway and Southwest is helping by offering one-way flights starting at just $39.