If you’ve never cruised before, embarking a modern vessel for the first time can be truly overwhelming. You don’t know what you don’t know, but by not doing certain things within the first hours, you risk spoiling your dream vacation.
The embarkation day process for a cruise is like a streamlined airport experience. Cruise lines provide a time window, usually from late morning to mid-afternoon, for arrival at the port.
Upon arrival, keep your boarding documents and ID ready. Once you’ve dropped off your luggage, cruise staff guide you to check-in where you'll present your ID, complete a health form, and receive your cruise card or wristband.
This card acts as a boarding pass, room key, and payment card onboard. Some lines offer keyless embarkation, allowing direct access to rooms and cards collected at the cabin. Before boarding, you'll go through a security line, albeit less rigorous than at an airport.
Once onboard, make sure to do these seven things as soon as you can. From checking your accommodations to enjoying the iconic sailaway, these steps ensure you maximize your onboard experience right from the start.
As soon as you enter your cabin, inspect everything to ensure it meets your expectations and everything is in working order. Check that all facilities, such as the shower, toilet flush, lights, and electrical outlets, function properly.
If there is anything amiss, this is the time to contact guest services. You should expect a long queue on embarkation day, but the sooner you identify an issue, the higher the chance of a quick resolution, especially if an alternative cabin may be required.
This time also gives you an opportunity to stow your valuables in the cabin safe, and freshen up if desired.
Introduce yourself to your cabin steward. They are key to ensuring your stay is comfortable, and will most likely call on you as soon as they realize you have arrived.
Discuss any specific preferences or needs you might have, such as extra pillows or allergies, or mention if you are late sleepers, for example. If you have any queries about room service or laundry options, now is the time to ask.
Cabin stewards are always professional, but getting to know yours early can enhance your onboard experience significantly.
Modern cruise ships are home to a dazzling range of entertainment and dining options. Early booking is crucial for popular onboard activities, dining reservations, and shore excursions.
In some cases, popular activities may have sold out prior to the cruise. For those that need to be booked on board, visit the relevant information desk or use the onboard app to make all your bookings as soon as possible.
You should also check your allocated dining time, if you are on a ship that operates
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