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A man is suing United and Austrian Airlines after he says he was injured by a piece of 'broken dishware' in his in-flight meal
06.09.2023 - 21:57 / insider.com / Says He
A man says he was seriously injured when he found a piece of a broken dish in his in-flight meal.
Now, he's suing United Airlines and Austrian Airlines for damages, claiming he suffered permanent injuries from the incident, according to the lawsuit seen by Insider.
The plaintiff, Rainer Krenstetter of Florida, said in the lawsuit filed in July that he "sustained serious injuries to the inside of his mouth when he bit into a piece of broken dishware hidden inside his airline-provided meal."
A spokesperson for United declined to comment. A spokesperson for Austrian Airlines, which is owned by the Lufthansa Group, did not immediately respond to Insider's request for comment on Wednesday.
The incident, which the suit refers to as an "accident", took place on a flight on July 19, 2021, as Krenstetter traveled from Vienna, Austria, to Chicago, Illinois.
Krenstetter said in the lawsuit that he "suffered pain, agony and mental anguish," as well as economic losses that shall continue in the future. His attorney, Erin Applebaum, said she could not offer additional comments on the injuries because the case is pending in court.
The lawsuit demands both United and Austrian Airlines pay "full, fair and reasonable damages."
It's not the first lawsuit as of late that United has faced from complainants demanding damages. The airline recently settled a multi-million dollar suit with the family of a man who was left with brain damage and went into cardiac arrest after he was "violently" moved while United staff helped him deplane, Insider previously reported.
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