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19.09.2023 - 11:53 / insider.com / Nova Scotia / United Airlines
A passenger on a United Airlines flight that dropped 28,000 feet in around 8 minutes last week told The New York Post that she sent a text to her daughter because she thought she was going to die.
Artist Tato Lovere was on United Flight 510 bound for Rome, Italy, on September 13 when the pilot was forced to return to Newark Liberty International Airport due to a "pressurization issue," the company said in a statement.
The Boeing 777 descended from 37,000 feet to just below 9,000 feet in around eight minutes, according to data from the tracking site Flight Aware.
Lovere told The Post that she started to get a "sick feeling" when she felt the plane rapidly descending roughly four hours into their flight.
"You saw people's heads turning, you had people looking at each other, you had people looking for answers without screaming," Lovere, who was on the flight with her boyfriend, said.
"I tried the best I could first to text message my daughter without causing fear, of letting her know I love her very much and I am proud of her," she added.
Lovere said her daughter had been tracking the flight online and started getting concerned when she saw the plane flying in circles over Nova Scotia in Canada.
When her daughter contacted United Airlines to ask what was happening, they told her "everything was fine," Lovere said.
Meanwhile, the pilot decided to turn the aircraft around and head back to New Jersey because it would be unsafe to fly over the Atlantic Ocearn, CNN reported.
The plane, which had 270 passengers and 14 crew members on board eventually, landed safely and never lost cabin pressure, United Airlines said in a statement, according to CNN.
Once everyone was back at the airport gate, the pilot told passengers that there had been a "6 or 8-inch hole on the side of the airplane" which was causing a pressurization issue, Lovere told The Post.
She was able to be rebooked for the next United plane out to Rome hours later.
The airline did not immediately respond to Insider's request for comment.
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