AI In Hospitality: Elevating The Hotel Guest Experience Through Innovation

From the 55,000-square-foot spa to the $5,000-a-night VIP suites, luxury is everywhere at the Fontainebleau Las Vegas — even the food court.

Years ago, when I first strolled into Miami Beach’s swanky Fontainebleau, I felt a heightened pizzazz, aswirl in the kind of stimulating panache and prestige that trumpets: Pay attention! For travel lovers of glam getaways—especially those renowned as celeb and A-lister favorites—Fontainebleau Miami Beach is a legendary draw. Today, it continues to be a hotspot of cool goings-on, much expanded and revitalized again and again since its 1954 launch. A $1-billion makeover in 2008 wowed. “Every era of American history has its architectural touchstones, buildings that transcend their time and come to define a cultural moment,” says author Stephen Wallis in Fontainebleau, the newly published, silk-wrapped, oversized hardcover coffee table book (3.4-pounds) by luxury publisher Assouline, which celebrates the curvilinear-shaped resort’s illustrious past, present and forward leap. “The Fontainebleau hotel in Miami Beach is that kind of landmark,” he adds. “An instant sensation when it opened, it remains an enduring icon, repeatedly updated and evolving to this day.” With principal photography by Peter Arnell, who is Fontainebleau Development’s chief brand and design officer, this striking book highlights treasures and pleasures of the famous Florida oceanside symbol. Dive into its thick paper stock pages that are ripe with riveting photos and illustrations. Wallis engagingly writes about Fontainebleau’s history and mystery, deals and diversions, challenges and change-makers, imagination and innovation.

Canadian carrier Porter Airlines is expanding out of California’s largest airports, debuting new connections to Montréal this summer. 

If you’re even remotely interested in quality cuisine, you’re well aware of Daniel Boulud. The chef has amassed a whopping 11 James Beard awards during his legendary career. He currently holds four Michelin stars. But far less familiar to these same gourmands is the name Sebastien Silvestri. As CEO of The Dinex Group (founded by Boulud back in 1992), he is instrumental in the day-to-day operation of a restaurant empire that now includes 18 venues—including nine in New York, alone.

Last year, Dubai Airports CEO Paul Griffiths landed at JFK and it took him four-and-a-half-hours to get through immigration. 

This spring break, travelers may want to pack sunscreen, sunglasses, and lots of patience. The Transportation Security Administration (TSA) recently shared guidance that they predict a six percent increase in passenger screenings for this spring break season, versus the same time in 2023. If those estimates hold true, this would be one of the busiest spring break ever.  “TSA screened a record number of passengers in 2023, and we expect that trend to continue this year,” the TSA’s Administrator David Pekoske said in a news release. For travelers navigating airports, the TSA says the busiest travel days will be between March 7 and March 25.

MGM Resorts International and Marriott International are coming together to bring travelers an all-new level of access to exclusive experiences and even better benefits. 

Americans have their sights set on sunny beach destinations this spring.

Personalized, attentive and gracious service distinguishes the luxury hotel experience. It requires genuinely passionate staff willing to go above and beyond the expectations of their roles to service guests. To recognize these efforts, Forbes Travel Guide presents its fifth annual Employee of the Year honors in conjunction with its 2024 Star Awards.

PriceTravel Holding, one of the biggest B2B and B2C travel companies in Latin America, is set to make a significant impact at ITB Berlin 2024. The company proudly announces an astounding +450% growth in its hotel portfolio through direct contracting, offering over 35,000 hotels and solidifying its position as a major player in the hospitality sector. This portfolio of hotels spans across 120 destinations, primarily in Latin America, the Caribbean, the United States, and Europe, ensuring a comprehensive and varied selection to meet B2B and B2C client demands. The key strategic agreements that position PriceTravel as the undisputed leader are based on three strategic pillars in terms of its contracted product:

Adventure Europe will take place 25th September 2024 online.

Property-wide, multi-phase transformation is underway at the iconic 2,500-room hotel as it expands Hyatt’s brand footprint in a leading leisure and convention travel market and prepares to transition into the Destination by Hyatt brand this fall.