If you sail into British Columbia’s Desolation Sound Marine Park on a slightly smoky afternoon, as I did recently (there were still more than 900 wildfires burning across Canada), make sure you watch out for the huge tides and the weather. B.C.’s largest marine park might have the warmest water north of Baja, but here nature still rules.
Air Canada apologizes after passengers told to sit in vomit-covered seats
15.09.2023 - 16:56 / edition.cnn.com
Air Canada has issued an apology after two passengers were told to sit in poorly cleaned seats that had been covered in vomit on a previous flight.
Details of the incident, which occurred on board a flight from Las Vegas to Montreal on August 26, were posted online by passenger Susan Benson.
“There was a bit of a foul smell but we didn’t know at first what the problem was. Apparently, on the previous flight someone had vomited in that area. Air Canada attempted a quick cleanup before boarding but clearly wasn’t able to do a thorough clean,” Benson wrote in a Facebook post published August 29.
“They placed coffee grinds in the seat pouch and sprayed perfume to mask the smell. When the clearly upset passengers tried to explain to the flight attendant that the seat and seatbelt were wet and there was still visible vomit residue in their area, the flight attendant was very apologetic but explained that the flight was full and there was nothing they could do,” she added.
Air Canada launches North America's only nonstop flight to Bangkok
The passengers and crew “argued back-and-forth for several minutes,” wrote Benson, before a supervisor came over and reiterated that the passengers would have to stay in the vomit-covered seats as the flight was full.
Benson goes on to relate how a pilot then came down the plane to speak to the passengers, telling them that“they could leave the plane… and organize flights on their own dime, or they would be escorted off the plane by security and placed on a no fly list!”
The explanation was that they had been “rude” to the flight attendant, but Benson disputes this.
“They were certainly not! They were upset and firm, but not rude!” she wrote.
Even though a fellow passenger tried to explain the situation, the pair were then escorted from the plane by security.
US officials propose $25 million fine against Air Canada over airfare refunds
“For what? Refusing to sit in vomit for five hours!,” wrote Benson, who said the airline “literally expects” its passengers “to sit in vomit or be escorted off the plane and placed on a no-fly list!”
She then conceded that she didn’t know whether the passengers were in fact placed on a no-fly list.
“I am ashamed to be a Canadian and ashamed of Air Canada,” she wrote. “Shame on you Air Canada! shame on you!”
CNN has contacted Benson for further comment.
Air Canada told CNN in a statement that it had issued an apology to the customers “as they clearly did not receive the standard of care to which they were entitled.”
“We are reviewing this serious matter internally and have followed up with the customers directly as our operating procedures were not followed correctly in this instance,” the statement continued.
The website maxtravelz.com is an aggregator of news from open sources. The source is indicated at the beginning and at the end of the announcement. You can send a complaint on the news if you find it unreliable.
Top Autors
Popular Topics
travelpulse.com
22.09.2023 / 04:06
United Airlines CEO Says New Passenger Compensation Plan Makes Flying Less Safe
The Chief Executive Officer of United Airlines said last week that the current plan being considered by the United States to reimburse passengers impacted by delays and cancellations could make flying commercially less safe.
cntraveler.com
21.09.2023 / 20:31
15 Best Airbnbs in Vancouver (2023): Houseboats, Penthouses, & Beach Homes
Nestled between the majestic Coast Mountains and the shimmering waters of the Pacific Ocean lies Vancouver, Canada. Beyond its natural beauty and multicultural vibrancy, Vancouver has emerged as a paradise for travelers seeking natural landscapes and diverse culinary experiences. At the heart of the city is a thriving Airbnb scene, offering visitors an array of accommodations from cozy urban lofts to secluded houseboat retreats.
euronews.com
21.09.2023 / 16:55
Diarrhoea in the aisle and vomit-covered seats: How do flight crews deal with bodily fluids in air?
While you might expect to come into contact with germs when flying in close quarters on a plane with hundreds of people, it’s fair to assume that being exposed to blood, vomit, and diarrhoea is not something most people are prepared for.
forbes.com
21.09.2023 / 06:33
Ranked: The Best Airports In America In 2023, According To J.D. Power
Between record-high passenger volumes, a pilot shortage and weather-related disruptions, it’s been a rough year for air travel. So what does that mean for the airport experience?
insider.com
20.09.2023 / 20:21
Passengers on this Royal Caribbean ship can't catch a break
Royal Caribbean canceled or delayed three back-to-back Alaska voyages on the Radiance of the Seas cruise ship in September, throwing a wrench into the (often expensive) travel plans of hundreds of customers.
breakingtravelnews.com
20.09.2023 / 06:01
Bartlett Targeting Half a Million Visitors from Canada by 2025
In what he describes as an “ambitious but achievable” target, Minister of Tourism, Hon. Edmund Bartlett, has revealed that he is pushing for 500,000 visitors to Jamaica from Canada by 2025. Minister Bartlett made the disclosure today (September 19) ahead of his departure to the North American country, where he will be joined by senior tourism officials on a five-day ‘winter marketing blitz’ as Jamaica seeks to engage critical travel partners in the Greater Toronto Area.
insider.com
19.09.2023 / 11:53
A United passenger on a plane that dropped 28,000 feet in 8 minutes says she scrambled to text her daughter because she thought she would die
A passenger on a United Airlines flight that dropped 28,000 feet in around 8 minutes last week told The New York Post that she sent a text to her daughter because she thought she was going to die.
insider.com
18.09.2023 / 17:53
I backpacked across Canada for a week and spent one night in a treehouse in wine country. It was the most relaxing part of my trip.
About 20 minutes west of Niagara Falls, Canada, is a house built on eight pine trees set 10 feet off the ground.
travelandleisure.com
18.09.2023 / 13:57
Dad Chooses to Sit Separately From Wife and Young Kids on a Flight — and TikTok Wasn't Happy With Him
It appears some people just get to start their vacations earlier than others, like the one dad TikTok is taking to task. In early September, TikTok user One Tough Mother posted to the platform with a quick snippet of a flight from Las Vegas to Vancouver, Canada, and a tale that had everyone up in arms. «I was seated next to a mom who had a baby in her lap and a toddler beside her. It was a lot,» Kristine Sostar McLellan, the woman behind the account, wrote in a now-viral TikTok video. «I offered to switch seats with the dad, who was a few rows up, so he could be with his family. He says 'Great, thanks' AND SENDS OVER ANOTHER SMALL KID TO SIT WITH THE MOM. He enjoyed a kid-free flight.»
insider.com
17.09.2023 / 09:35
I love flying with a backpack — but after spending 2 weeks lugging one around Europe, I think a carry-on suitcase is the way to go for longer trips
With a love of fashion, traveling with just a backpack never appealed to me before 2022. There were always too many things I wanted to pack.
edition.cnn.com
15.09.2023 / 16:55
Delta passenger’s dog who went missing at Atlanta airport found safe after 3 weeks
After enduring nearly a month of heartache and anxiety, a dog owner can finally rest after her missing dog was found safely at Atlanta’s Hartsfield-Jackson Airport on Saturday, according to airport officials.