JetBlue is bolstering its partnership with a major Gulf airline. Starting Wednesday, the New York-based carrier will expand its partnership with Abu Dhabi-based Etihad Airways to include loyalty benefits.
17.04.2024 - 17:25 / thepointsguy.com
American Airlines is gearing up to launch its new Flagship onboard products with a big update to the soft product.
The Fort Worth, Texas-based carrier is debuting new amenity kits, bedding and meals Memorial Day weekend. This includes the airline's first-ever rotating selection of amenity kits, sustainability-focused bedding and additional meal choices as part of a new menu rotation.
"We really based this on customer feedback. So we're incredibly customer-focused at American, we're putting the customer at the center of everything we're doing. And in the design of all of these new amenities and bedding program that we're rolling out, it's really based on customer feedback," Raphael Girardoni, American's managing director of customer experience product and design, said in an interview with TPG.
Want more airline-specific news? Sign up for TPG's free biweekly Aviation newsletter.
You'll find all the details below.
American will launch new amenity kits in its first-, business- and premium economy cabins beginning Memorial Day weekend.
The airline will have two different types of kits for travelers: one that's part of its "permanent collection" and another that's offered on a limited-time basis.
The amenity kits will include all the staple amenities that travelers have come to expect from premium cabin pouches, such as a toothbrush, a dental kit, an eye mask and earplugs. The carrier is also partnering with Los Angeles-based beauty retailer Thirteen Lune on the skincare offerings in the amenity kits.
The featured beauty brands will rotate throughout the year, starting with companies such as Joanna Vargas and Relevant.
In addition to the permanent amenity kit, American will also offer limited-edition specialty kits in partnership with Thirteen Lune. The airline isn't sharing the full collection of kits, but it did say that travelers will receive this special limited-time kit for the first few weeks of the summer.
"We're giving our customers fresh and exciting kits throughout the life of the program," Girardoni said.
In anticipation of this announcement, American sent me the new kits. I was impressed by the limited-edition kits, especially the different shapes of the bags. The contents felt a bit basic, especially the scratchy eye mask, but I'm excited to try the new wellness products on future trips.
Over recent years, we've seen two of the largest U.S. carriers, Delta Air Lines and United Airlines, introduce new bedding and sleepwear focused on sustainability.
Now, it's American's turn to get on this bandwagon as it eliminates the single-use plastic waste that's typically connected to the distribution of pillows and blankets. American's new premium cabin bedding will be distributed in a reusable zipper
JetBlue is bolstering its partnership with a major Gulf airline. Starting Wednesday, the New York-based carrier will expand its partnership with Abu Dhabi-based Etihad Airways to include loyalty benefits.
Looking to travel to Hong Kong in 2025? Cathay Pacific — a Hong Kong-based carrier — currently has open award availability in business and first class from January through March 2025, as first flagged by @FindFlightsforMe.
Frontier is looking to award 10 lucky winners with four round-trip flights — and is throwing in a special flower bouquet to celebrate Mother's Day. Each winner of the airline's "Flights and Flowers" contest will receive four round-trip tickets to be used within Frontier’s network, as well as a $100 bouquet from popular flower delivery service Teleflora.
Looking to travel to Europe? Is an island vacation on your bucket list? Want to take that dream trip for fewer points than you thought you could?
April was another busy month for airline network planners — both at home and abroad.
A United Airlines passenger has been ordered to pay the carrier more than $20,000 after forcing a flight to divert.
Here at TPG, we believe travel has the power to change the world. Since 2017, we have raised and donated more than $5,000,000 and 70,000,000 points and miles to charitable organizations, including one that is changing the world one family at a time by granting life-changing wishes to deserving kids.
Etihad Airways' beloved Airbus A380 has returned to the US after four years. It landed at New York's John F. Kennedy International Airport just after 10 a.m. on Monday after a more than 14-hour trek from Abu Dhabi.
Frontier Airlines is getting set to launch two new intra-Caribbean routes this summer as part of a significant scaling up of its service from San Juan, Puerto Rico.
American Airlines' newest onboard innovations won't be flying as soon as flyers might've expected.
The ongoing Boeing 737 Max 9 fallout is continuing to burn airlines.
The Transportation Department on Wednesday announced new rules taking aim at two of the most difficult and annoying issues in air travel: obtaining refunds and encountering surprise fees late in the booking process.