Delayed On Southwest? You Can Now Skip The Customer Service Line And Request A $75 Credit Online

American Airlines is getting even bigger in the Caribbean and Latin America.

Third time's the charm, says the U.S. Department of Homeland Security, which, despite a five-year delay, says it is one year out from implementing the Real ID requirement for domestic air travel.

If you’ve ever sat in an even smaller than usual coach seat, had your flight canceled, or fought with a rude customer service agent—you know the airline you fly can make a huge difference in the pleasantness of your trip.

Perhaps you want to know what your flight status is so you can keep track of any possible delays or changes that could affect your travel plans—or worse, that would require you to rebook your flight. Or maybe you want to double-check the anticipated arrival time of a friend or loved one’s flight before heading to the airport to pick them up. Maybe you’re curious where the plane you’ll soon be boarding is flying from. Or perhaps you saw a plane overhead and are wondering where it’s headed. There are myriad reasons why you might want to check the status of a flight.

Southwest Airlines recently announced the launch of its new Orlando – Nassau route. Daily nonstop flights will connect Central Florida’s metropolitan hub with The Bahamas’ capital city at the height of the summer months. The Orlando – Nassau flights will operate from 4 June to 4 August, with departures from Orlando and arrivals in Nassau. “The expansion of Southwest Airlines’ Central Florida route map to include a new daily service to Nassau is another testimony to the government’s efforts and commitment to grow air stopover arrivals throughout our 16-islands destination aggressively,” says the Honourable I. Chester Cooper, Bahamas Deputy Prime Minister and Minister of Tourism, Investments, and Aviation.

J.D. Power just released its 2024 North America Airline Satisfaction Study, and while some airlines shone, others are clearly not prioritizing customer service. As domestic air travel continues to rise (with passenger volume increasing by 9.4% compared to the previous year) airlines find it challenging to maintain customer satisfaction amid crowded gates, overflowing overhead bins and rising ticket prices. However, the J.D. Power 2024 North America Airline Satisfaction Study, released on May 8, shows that some airlines are responding to these challenges by focusing heavily on staff training and doing what they can to improve the overall flight experience through friendly and attentive service. These efforts are paying off, allowing some airlines to deliver exceptional customer experiences despite the growing number of travelers.

It’s an unfortunate truth that air travel has become an overall frustrating experience. With shrinking seats, crowded flights, and rising fees for services like checking a bag, it’s enough to make even the most savvy of travelers exasperated. But a select number of airlines continue to stand out from the rest, with refreshingly smooth operations and passenger-friendly cabins.

Strikes are a regular occurrence in Europe, as employees withhold their labour to fight for better pay and conditions.

JetBlue is doubling down on Puerto Rico, slashing service from New York's LaGuardia Airport (LGA), scaling back its winter Europe offerings, and deploying more of its Mint-equipped jets throughout North America.

Southwest Airlines just rolled out the ability to pay with a combination of both cash and points.

If you're looking for a feel-good way to boost your Alaska Airlines elite status, look no further than the carrier's latest initiative.

It’s almost summertime, and those family vacations aren’t going to plan themselves. If you are hoping to earn points and miles for upcoming trips to sunnier (or cooler) climes, there are some travel promotions that can double or triple those loyalty program earnings. And for the jetsetters who want to redeem those hard-earned points and miles, now is the time to start looking to find the best deal.