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Delta Air Lines to Begin Testing New NDC Process
16.04.2024 - 22:00 / travelpulse.com / Delta Air Lines / North America / Donald Wood
Delta Air Lines announced plans to begin testing a New Distribution Capability (NDC) process with several of the carrier’s key partners later in 2024.
According to Travel Weekly, Delta’s managing director of sales technology and global sales support, Sara Reid, revealed the airline will not implement a GDS surcharge or remove content from legacy NDC systems.
Speaking at the Elevate + TravelConnect conference, Reid acknowledged that Delta’s “distribution strategy has not changed,” but the airline is looking to “elevate the entire corporate travel ecosystem.”
In addition, Reid said the carrier has started communicating with travel agencies, OTAs, GDSs and corporate clients to develop a system that meets their demands and can handle any potential issues.
The plan for Delta is to develop and implement the new NDC process only “when the airline is ready to provide thorough servicing capabilities.” The airline also stated the service will be more effective than Edifact technology, which has reached its limitations.
Reid revealed that Delta will unveil NDC design partners next week.
In related news, the American Society of Travel Advisors (ASTA) continues to oppose American Airlines' controversial NDC rollout. Beginning May 1, American will stop awarding AAdvantage miles and loyalty accrual points through agencies unless they are deemed "preferred," a status achieved by having a 2024 incentive agreement with the airline or by booking through American NDC channels and reaching progressive sales thresholds of 30 percent by April 21, 50 percent by October 31 and 70 percent by April 30, 2025.
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