Electric-powered travel is improving stateside.
27.07.2023 - 18:51 / smartertravel.com
Delta has taken a big step toward its goal of cutting down on delayed bags: Launching the industry’s first bag tracking feature on its app.
“With the airline’s new $50 million technology, travelers will be able to keep an eye on their luggage, from the moment they check their bags to the minute the bags arrive at their destination, via a map,” reports ABC News.
Related:Delta’s Premium Economy, Coming in 2017. The Real Deal?The system uses RFID microchips, which are loaded with the relevant traveler’s info, embedded in luggage tags to track each bag. The RFID chips also mean baggage handlers don’t have to scan each bag by hand since new scanners installed along baggage belts can read the chips as they pass by.
“The chip holds on it enough data that will allow us to immediately identify who that belongs to and where that bag needs to go,” Bill Lentsch, senior vice president of airport customer service and airline operations, told ABC News.
As I mentioned above, this is all part of a large, concerted effort from Delta to dramatically reduce baggage issues. Switching to RFID technology is expected to reduce Delta’s already low rate delayed baggage—currently about 1 in 500 bags are delayed—by up to 10 percent.
This is a welcome effort considering $25 bag fees are now the norm. Instead of resting on its laurels, Delta has invested in its baggage operations to make them more efficient and reliable. This benefits Delta too, of course, but the peace of mind and real-time information provided to travelers is a big win.
More from SmarterTravel: Delta Ups the Ante with New International Business Class Why Delta Thinks it Can Be Your Favorite Airline Delta CEO Apologizes for “Unfortunate Week”We hand-pick everything we recommend and select items through testing and reviews. Some products are sent to us free of charge with no incentive to offer a favorable review. We offer our unbiased opinions and do not accept compensation to review products. All items are in stock and prices are accurate at the time of publication. If you buy something through our links, we may earn a commission.
Electric-powered travel is improving stateside.
When you buy through our links, Insider may earn an affiliate commission. Learn more.
A video showing a man listening to a Delta Airlines gate agent auctioning cash vouchers to bump passengers off a flight has gone viral, and people online say that it's a good deal.
While omakase—which means “I'll leave it up to you” in Japanese—is typically a serious and studious meal comprised of small courses decided on by the chef, Sushi By Scratch Restaurants riffs on the dining format by infusing it with some, well, fun.
Delta Air Lines is adding 30 percent more capacity to Latin America and the Caribbean next winter with more flights to popular destinations from Costa Rica to San Juan.
Passengers aboard Delta Air Lines flight 1437 had to disembark with emergency slides after the plane burst one of its tires when landing in Atlanta.
Southwest Airlines is helping travelers take two vacations almost for the price of one with the company’s first-ever buy one, get one 50 percent off sale.
A New Jersey-bound Delta Airlines flight turned around mid-air and headed back to a Massachusetts airport after an anonymous caller told police that a passenger on the plane made threats about the flight, authorities said early Monday.
Compared to the typical Latin American tamale — a corn-based mixture steamed in a corn husk or banana leaf — the Mississippi Delta’s iteration is smaller, spicier, meatier and often simmered rather than steamed. Some say the dish came from Mexican migrants or soldiers in the Mexican American war; its origins may lie in Native American cuisine, or hail from the African dish, kush — cornbread hash. The flavours are as varied as the backstory — here are some of the best places to try them.
Australia-based cruise line Aurora Expeditions has this week released its inaugural Impact Report. The report is titled ‘Protecting the world’s wild places’ and marks the first of its kind for the expedition cruise line.
Ever since Delta began ramping up operations in Seattle, Alaska Airlines’ hometown and main flight hub, the relationship between the two airlines has been disintegrating. And there was plenty to disintegrate. The carriers were long-time partners in each other’s frequent-flyer programs, and they code-shared on a host of flights. They were, in the industry vernacular, preferred marketing partners.
Things are getting back to normal for Delta, but the damage, as they say, is done. The airline is reeling from a crippling systems outage that affected flights across the globe and led to thousands of cancellations and delays. Now begins the process of fixing what went wrong and, just as importantly, making good with customers.