David Woolenberg, the CEO of Duetto, spoke with Skift about what’s next for the company following an acquisition by private equity firm GrowthCurve Capital.
25.06.2024 - 22:37 / travelandleisure.com
The Genie is back in the bottle for good.
Announced on Tuesday, the current Disney Genie+ system will be replaced by two new systems: Lightning Lane Multi Pass and Lightning Lane Single Pass.
According to the Disney Parks Blog post, one major change is that visitors will be able to pre-book their ride times up to 14 days ahead of their whole vacation instead of at 7 a.m. in the morning of heading into one of the parks.
The Lightning Lane Multi Pass, formerly Disney Genie+, will offer expedited lines to most attractions where guests will be able to purchase and reserve up to three rides in one theme park ahead of their visit within the My Disney Experience app. Once in the parks, after using their first selection, guests can choose another one, and so forth.
The Lightning Lane Multi Pass will categorize attractions in two tiers: the first group will include higher demand attractions, like Slinky Dog Dash and new Tiana’s Bayou Adventure, with the second from a larger attraction listing, including Star Tours: The Adventure. Those using this service can select 1 attraction from the first group and 2 attractions from the second group.
In demand rides, like Guardians of the Galaxy: Cosmic Rewind and TRON Lightcycle/Run, will not be included in the Multi Pass, but will be available via purchase of a Single Pass, formerly known as individual Lightning Lane entry. Up to two selections can be purchased per day in advance. A free virtual queue option will continue to be offered for both.
Guests of Disney World resort hotels and select other resorts (Walt Disney World Swan, Dolphin, Swan Reserve, and Shades of Green) will have first crack at both options up to 7 days in advance of arrival and have the option to book their entire stay up to 14 nights. All other guests, including annual passholders, can plan up to 3 days in advance. After the first 3 selections, guests with Annual Passes or valid park hopper tickets may choose attractions at another park. If plans change, guests can modify their existing reservations, availability pending.
Park goers may purchase Lightning Lane Multi Pass, Lightning Lane Single Pass, or both. For added convenience, there will be a new option to purchase both in a single transaction within the My Disney Experience app. Much like the current Disney Genie+, dynamic pricing will be used, with prices based on date and desired theme park.
The major change comes as a direct result of guest feedback.
“We’re focused on helping guests maximize their vacation time and have more fun,” Disney shared. “We are always listening to our guests and continue to introduce ways to improve and simplify their experience, all while providing more value.”
These recent efforts include bringing back
David Woolenberg, the CEO of Duetto, spoke with Skift about what’s next for the company following an acquisition by private equity firm GrowthCurve Capital.
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