United Airlines CEO Scott Kirby warned Tuesday that legislative meddling is a threat to popular airline loyalty programs.
05.09.2024 - 04:58 / skift.com / Dennis Schaal / Ariane Gorin
Is Expedia Group's $25 billion B2B business diluting its consumer businesses, including Expedia, Hotels.com and Vrbo, or is it a big advantage for the Group?
The question relates to Expedia Group's partner business, the one that powers travel programs for Delta, American Express Global Business Travel, JPMorgan Chase, Marriott Vacations, Walmart, Trip.com, and 60,000 others.
Expedia Group CEO Ariane Gorin addressed the issue head-on at an investor conference last week. In a Powerpoint presentation and her remarks, Gorin said the B2B business is "incremental" to Expedia's consumer businesses, largely because the partner business involves different use cases.
For example, Gorin said that in 2023 about 30% of the B2B bookings involved travelers redeeming their credit card points for hotels or redeeming airline miles "in a loyalty environment" on third-party websites – "so things that our brands wouldn't do themselves," she said.
In addition, some 60% of the bookings in the B2B bus
United Airlines CEO Scott Kirby warned Tuesday that legislative meddling is a threat to popular airline loyalty programs.
Ryanair CEO Michael O’Leary accused his counterpart at eDreams Odigeo of misleading his shareholders when he stated that high courts in Europe have already decided that eDreams Odigeo brands have the right to access the airline’s flights, and that the matter is closed.
Good morning from Skift. It’s Thursday, September 5, and here’s what you need to know about the business of travel today.
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