Expedia tips

Expedia Group will deploy Amadeus' New Distribution Capability technology and integrate its NDC content as part of an expanded strategic partnership.

Good morning from Skift. It’s Friday, May 3. Here’s what you need to know about the business of travel today.

Expedia Group trimmed its 2024 outlook for growth on Thursday mainly because of a slower-than-anticipated recovery at Vrbo, its vacation-rental booking brand.

Starting today, Global Travel Advisor Day, Expedia Group is holding 16 events for travel advisors in May for members of Expedia's Travel Agent Affiliate Program.

It wasn’t too long ago that if you booked a flight through an online travel agency, you couldn’t pick your seat assignment in advance.

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Last September, my husband and I left our kids with their grandparents and set off to Ireland. Our $2,132 itinerary took us from Minneapolis to Toronto to Dublin on tickets booked on United Airlines through Expedia but ultimately operated by Air Canada, a United partner. We had boarded our connecting flight in Toronto (and I was already dozing in my seat) when the captain announced an operator had crashed the jet bridge into the starboard engine. We were given hotel vouchers and told we would be rebooked for the next day. Checkout time came and went without a word, so we went to the airport and were told to call Air Canada customer service. An agent booked us a flight for that evening, and we printed out boarding passes at an airport kiosk. But when we tried to board, we were told the boarding passes were invalid. Eventually, we were offered two options for the next day: Fly to Dublin via Newark, or return to Minneapolis. We cut our losses and went home after staying the night in Toronto at a hotel. But United refunded us only $1,087, barely half of what we paid. Air Canada did reimburse us for the second hotel and other expenses, but we believe the airlines owe us not only a full refund, but also 400 Canadian each ($295 apiece) under Canadian law for denied boarding. Both refused. Can you help?

Six online travel agencies received warning letters from Indonesia’s ministry of communication and information asking the companies to immediately register as ‘Private Scope Electronic System Operators (PSE),’ classifying them as internet businesses.

Alaska Airlines announced a new partnership with Expedia designed to create a one-stop portal to book dream adventures, dubbed Alaska Vacations.

Following the succession from Peter Kern to Ariane Gorin, Expedia Group taps two long-time Expedia veterans to lead newly formed operating divisions.

The online travel company, which also owns brands such as VRBO and Hotels.com, said that it was committed to “restructuring actions” that resulted in the layoffs.

Expedia Group’s Q3 2023 data indicated that traveler confidence remained high as people continued to travel for events and planned short- and long-term trips.

Expedia is cutting nine percent of its workforce, about 1,500 jobs, as it begins preparing for a new CEO and a year with moderate revenue as air prices are predicted to drop. 

Expedia Group announced late Monday that it began notifying 1,500 employees that they would be laid off “in light of the Company’s organizational and technological transformation.”

We all deserve a getaway after surviving the cold, wintry weather much of the country has been dealing with for the past few months. Even if you live somewhere that doesn't see cold temperatures, spring break is the perfect time to get out and explore the world. After all, there is only so much time to maximize your annual PTO days or take advantage of school breaks.

Good morning from Skift. It’s Tuesday, February 13. Here’s what you need to know about the business of travel today.

Expedia Group frequently talks up the benefits of its sale of corporate travel agency Egencia to American Express Global Business Travel. Benefits include: A 10-year pact to supply Amex GBT with lodging inventory, and Expedia’s equity stake in it, initially valued in 2021 at $815 million.

This year’s hotspots are looking a whole lot cooler with the rise of Northern Lights tourism, spurred by reports that the astronomical phenomenon will be extraordinarily visible in 2024. According to a survey commissioned by Expedia®, nearly half (42%) of Americans will prioritize aurora chasing in the year ahead over other bucket list experiences. Traveling to see the Northern Lights is more in-demand than a visit to Egypt’s pyramids (36%) or a walk along the Great Wall of China (33%). Expedia searches are skyrocketing for winter trips to Northern Lights “capitals” like Lapland in Finland (+370%), Canada’s Churchill (110%) and Alta in Norway (+100%). To help travelers plan, Expedia has released a Northern Lights Insider Guide packed with insights on trending destinations, booking hacks, photography tips and ideal itineraries.

In December 2019, Ariane Gorin, president of Expedia Business Services, moderated a fireside chat with Chairman Barry Diller and Vice Chairman Peter Kern at an all-hands employee meeting. Expedia Group had just parted ways with its CEO and CFO, and Kern would soon be named CEO.

In a letter to employees — obtained by Skift — after the news broke that he’d be stepping down in May, Expedia Group CEO Peter Kern said there were times when he wasn’t sure whether the multiyear reorganization of the company was going deep or fast enough.

In a stunner that few observers saw coming, Expedia Group announced CEO Peter Kern will step down from his post and Ariane Gorin will succeed him, effective May 13.