What kicked off as an adventure through Japan ended in a travel nightmare for a group of 31 high school students, teachers, and parents.
27.07.2023 - 18:02 / smartertravel.com / Airlines
Last week, I wrote about my upcoming round-the-world trip, which I had been planning for several months (here’s the story). My friends and family were concerned about me going to Asia amid the Wuhan coronavirus outbreak. Of course, I had some concerns, too. After asking for answers to the question “Should I cancel my trip to Asia?” on both my website and my Facebook page, I was shocked by how many people said that I should cancel. Some of the comments were coming from big-time travelers, including executives of Asian airlines.
As much as I wanted to go on this trip, I knew what I had to do: cancel. If I didn’t have two little kids, I might have waited until the day before to decide, but as it stands now I can’t be messing around. My biggest fear was contracting the coronavirus and spreading it. In addition, though, there was the fear of getting quarantined for two weeks with sick people and then dealing with the stigma of coming back from Asia.
In the old days (and I mean like a month ago), if you told someone that you’d just returned from China, Hong Kong or Asia (for that matter), their ears would perk up and they’d start shooting off questions about your trip. These days, you tell people you just came back from Asia and they’ll take a step back or two and quickly excuse themselves so they can go wash their hands.
Related: SmarterTravel’s Ultimate Guide to Travel Insurance Requesting a Coronavirus Refund for My FlightsAs I mentioned in my earlier post, I had booked four separate business-class tickets:
Los Angeles (LAX) to Toronto (YYZ) via Dallas (DFW) on American (AA) for $502 YYZ to London (LHR) to Helsinki (HEL) to Singapore (SIN) on British Airways and Finnair for $1,582 SIN to Bangkok (BKK) to Hong Kong (HKG) on Cathay Pacific for 22,500 AA miles and $62 in taxes HKG to LAX on AA for $534 (I had a confirmed upgrade using one of my system-wide upgrades for being Executive Platinum)I was traveling with my best friend Mike, who was going to meet me in Helsinki. (He had separate tickets between New York and Europe on Delta Air Lines.) We were then going to fly to Singapore together, then on to Bangkok and Hong Kong. Mike was using AA miles to get back to Europe from HKG on Cathay Pacific.
I figured canceling our tickets would be easy, especially since Mike called Delta first and was told by an agent, “We totally understand and we have your back.” Delta refunded his tickets in full, and those tickets were just between the U.S. and Europe (not even Asia). In addition, Delta had no record of him going to Asia as he was traveling on separate tickets and on airlines that weren’t Delta partners. So I was impressed.
When I called American Airlines and requested a refund for my Hong-Kong-to-LAX
What kicked off as an adventure through Japan ended in a travel nightmare for a group of 31 high school students, teachers, and parents.
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