On Monday, April 2, SmarterTravel’s Editor-at-Large and longtime frequent flyer guru, Tim Winship, passed away after a battle with cancer. We wish to express our deepest sympathy to Tim’s many friends, family, colleagues, and loyal readers who are grieving his loss.
Tim’s contributions to SmarterTravel and travel media in general are almost too many to list. Over the course of more than two decades as a writer, editor, and spokesperson, Tim provided critical context to complicated consumer issues in a way that was both accessible and engaging. He founded the pioneering travel website FrequentFlier.com at a time when online publishing was still in its infancy. And he literally wrote the book on frequent flyer miles, Mileage Pro—The Insider’s Guide to Frequent Flyer Programs, with co-author Randy Petersen.
In true Tim fashion, he worked right up until the end, posting his final story for SmarterTravel on the day he passed away. All of us here will miss Tim’s writing and consumer advocacy. But above all, we’ll miss his wit, his wisdom, and his humor. He was one of the great ones.
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Enter the Holland America Line “Choose Your Cruise” sweepstakes by March 31, 2016, for a chance to win the grand prize: a seven-day Holland America Line cruise for two to the winner’s choice of Alaska, Canada and New England, the Caribbean, or Europe, including most onboard meals.
With no published award-price charts to refer to, members of Delta’s SkyMiles program don’t know when award prices are higher or lower than normal. That’s because there is no baseline to use as a reference point; there is no normal. Or rather, normal is whatever Delta chooses to publish as the price for an award ticket on a particular flight.
How much will you be charged for that hotel stay? The answer, of course, should be obvious: You’ll pay the published rate, plus government-imposed taxes and fees. Whatever that total turns out to be is your price.
The Starwood Preferred Guest credit card, issued by American Express, has long been the darling of the miles-and-points set. But with the pending merger of Starwood with Marriott, the card’s future is in doubt.
Today’s announcement that Southwest has a new marketing relationship with a rideshare company was no surprise. As rideshare services have become an ever-larger part of the travel landscape, such tie-ups have proliferated. It won’t be long before every airline and hotel loyalty program has a rideshare company on its roster of points-earning partners.
While its success is based principally on attractive pricing and ease of use, Uber’s business model critically depends on a ready supply of available and motivated workers. While there’s no sign that the supply of potential drivers is drying up, yet, the enthusiasm of Uber drivers seems to be eroding.
To the list of hotels that offer discounted rates to members of their loyalty programs—Starwood, Hilton, Hyatt, Marriott, InterContinental, Choice—can now be added the Carlson Rezidor Hotel Group (Quorvus Collection, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn, Country Inns & Suites).
Vegas has come a long way, baby. No longer a Mecca for gambling and other less licit activities, the city has become synonymous with family fun, world-class dining, and big-name entertainment.
When an airline’s own pilots call its service “outright embarrassing,” and deride the company’s corporate culture as “toxic,” you can safely say that airline has a problem.
WOW Air, the Iceland-based no-frills carrier that raised eyebrows with its $99 fares from Boston and Baltimore to Iceland a year ago, now has something in common with Spirit Airlines, the U.S. carrier notorious for its nickel-and-diming and generally customer-unfriendly ways.