How much will you be charged for that hotel stay? The answer, of course, should be obvious: You’ll pay the published rate, plus government-imposed taxes and fees. Whatever that total turns out to be is your price.
But not always. At hotels that charge resort fees, you won’t just pay the published rate plus taxes and fees; you’ll pay the published rate plus taxes and fees, plus a mandatory resort fee, that can be as much as $100 and significantly increase the bottom-line price. (In a January Las Vegas stay, the resort fee at the Luxor hotel boosted my hotel bill by 34 percent.)
While the resort fee is mandatory—no one is exempt, whether they use the “resort” amenities or not—it is not simply folded into the published rate, as common sense and basic business ethics would suggest it should be. In order to allow the hotels to quote a lower base price, it’s broken out and treated as a separate surcharge, which is often only disclosed a few steps into the booking process.
Imagine buying a car for an agreed-on price, and being advised, just prior to signing the sales contract, that the steering wheel wasn’t included and must be purchased at additional cost.
RELATED: Hilton’s New Direct-Booking Discount Comes with Caveats
In a flimsy attempt to defuse consumer and regulator anger over the practice, the American Hotel and Lodging Association pointed out that as recently as 2014, “only” 7 percent of 53,000 hotels were charging resort fees. But that’s almost 4,000 hotels engaging in behavior that was deemed misleading by 80 percent of those responding to a recent survey by Travelers United.
Charging resort fees is unethical in itself. And the way they’re charged is misleading and deceptive. The fees should be banned outright.
U.S. Senator Claire McCaskill agrees, up to a point. McCaskill has introduced a bill that would force hotels to include all resort fees in their advertised prices, and give the Federal Trade Commission and state attorneys general the authority to take legal action against hotels that fail to comply.
The bill doesn’t ban resort fees per se. But requiring hotels to disclose them up front would make them irrelevant from a pricing-strategy standpoint, and the hotels would likely abandon the practice.
In any case, it would be an important step in the direction of transparent pricing. Consumers deserve no less.
Reader Reality Check
Resort fees: Yea or nay?
More from SmarterTravel: Earn 75,000 Hilton Points with No-Fee Visa Card Airlines Have Already Attempted 5 Price Hikes in 2016 Do Uber Drivers Hate Uber?
After 20 years working in the travel industry, and 15 years writing about it, Tim Winship knows a thing or two about travel. Follow him on Twitter @twinship.
The website maxtravelz.com is an aggregator of news from open sources. The source is indicated at the beginning and at the end of the announcement. You can send a complaint on the news if you find it unreliable.
When The White Lotus chose a breathtaking cliffside resort—the Domenico Palace, Taormina, A Four Seasons Hotel—in Sicily as the playground for all the drama of the second season, they unintentionally raised the bar for what is considered impressive when it comes to Italian hotels. But one hotel in Milan doesn’t feel the need to compete: Hotel Principe di Savoia.
1 Hotel Mayfair, is the first European property for the American-based, sustainable hotel group. The location is great, with Green Park across the road, museums like the Royal Academy down the road and the stylish shops of Bond street and Burlington Arcade nearby. This chic new luxury hotel claims to be London’s very first sustainable luxury hotel, a big assertion indeed but one that does appear to have substance. From the moment you walk through the doors, you’re surrounded by living things, natural materials and textures, complemented by muted colors from nature. Over 1,300 plants from 200 species can be found throughout the hotel.
Vegas has come a long way, baby. No longer a Mecca for gambling and other less licit activities, the city has become synonymous with family fun, world-class dining, and big-name entertainment.
It’s a fact of loyalty-program life: Airline and hotel programs periodically adjust their award prices. Of course, those adjustments amount to price hikes more often than not. And, all things being equal, higher award prices amount to an overall devaluation of the program.
In a first for a U.S. airline loyalty program, Alaska Airlines is offering members of its Mileage Plan program the option to redeem miles to pay for TSA PreCheck service.
For U.S. News & World Report, the road from weekly news magazine to publisher of company rankings has been a long and winding one. The key, though, to its shift toward data-driven ratings of companies and institutions was its 1983 publication of “America’s Best Colleges.”
North American travelers looking for bargain transatlantic fares will have lots more options this summer, as European-based low-fare lines expand their reach. Three lines have announced aggressive moves:
Raising questions of both ethics and law, the chief executive of Donald Trump’s hotel company, Trump Hotels, has announced plans to significantly expand the company’s presence in the U.S.
The traditional taxi business is far from dead, but the ever-burgeoning popularity of rideshare services like Uber and Lyft is a clear threat to the survival of the yellow cabs that for decades have been a mainstay of big-city transportation. It’s fair to say that the rise of Uber and its ilk have led to the erosion of taxis, and could eventually lead to their outright demise (or, perhaps, their radical transformation).
This week, Hilton revealed the newest addition to its brand arsenal with Tru by Hilton, a so-called “revolutionary midscale brand.” While it bills itself as filling a void in the midscale hotel category , it comes across more like a way of competing with boutique hotels and shared accommodation platforms such as Airbnb.
How, you ask? Apparently thieves figure that tourists typically are (1) likely to be carrying more valuable stuff in their cars than typical locals; (2) once parked, likely to leave their cars unattended for extended time periods; (3) less likely to know local “avoid” spots; (4) more likely to be conned into doing something stupid; and (5) likely to want to keep to their schedules and leave an area rather than stick around to file police reports, ID perps, or testify at hearings or trials. And a rental car is a high-probability sign of a tourist.