Marriott International released Annual Serve 360 Report

12.07.2024 - 17:56 / traveldailynews.com / Anthony Capuano / Marriott International / Theodore Koumelis

Marriott International’s 2024 Serve 360 Report outlines significant ESG achievements, including sustainability efforts and social impact goals, with global initiatives supporting community and environmental well-being.

Marriott International, Inc. released its 2024 Annual Serve 360 Report highlighting the company’s global Environmental, Social, and Governance (“ESG”) efforts and progress toward its 2025 Sustainability and Social Impact Goals. The Report reflects data for the calendar year ended December 31, 2023.

This year, the Report features an “Around The World Highlights” addendum, which showcases ESG initiatives spanning each of the company’s regions – Asia Pacific excluding China; Caribbean & Latin America; Europe, Middle East & Africa; Greater China; and United States & Canada – and performance tables and appendices with key supporting information and data.

“At Marriott International, we take great pride in our longstanding focus on the fundamental principles of taking care of people, our communities, and the planet,” said Anthony Capuano, President and CEO, Marriott International. “We believe our efforts to be a force for good around the world in destinations where we operate can help support the long-term success of our business and the wellbeing of associates and guests. We are focused on fostering a more resilient, inclusive, and responsible world for travel.” 

In support of the United Nations Sustainable Development Goals, Marriott’s sustainability and social impact platform, Serve 360: Doing Good in Every Direction, guides the company’s ESG efforts through four focus areas, or “coordinates”: Nurture Our World, Sustain Responsible Operations, Empower Through Opportunity, and Welcome All and Advance Human Rights.

The Annual Serve 360 Report outlines, among other topics, data on company efforts related to sustainable operations, diversity and inclusion, volunteerism, and other ESG activities led by Marriott associates and hotels around the world. Global highlights include:

To focus on climate action, the company:

The company was also focused on expanding opportunity and delivering on its core value to Serve Our World, and:

Additional regional highlights include:

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