When it comes to making elite status in its Rapid Rewards program a must-have status for high-frequency flyers, Southwest is at a considerable competitive disadvantage. With no first-class seats or airport lounges, there’s just not much that Southwest can offer super-loyalists in exchange for their business.
The most substantive perk available to Southwest high-flyers is the Companion Pass – free travel for a designated companion – earned after logging 100 one-way flights during a calendar year. But other benefits of A-List and A-List Preferred status are notably humdrum: priority boarding and check-in, an earning bonus, dedicated phone line, and so on.
This week, Southwest added one more perk to that short list of benefits available to its elite members: free standby status on alternative flights. Normally, flyers on most tickets are charged the difference in fares when changing flights.
Related:Another Day, Another Airline Computer Glitch
Somewhat surprisingly for an airline that prides itself on simplicity and consumer-friendliness, the new benefit comes loaded down with conditions and restrictions.
For those who already considered elite status with Southwest pursuit-worthy, the addition of the new perk makes it a bit more so. For others, it’s just too modest to be a difference-maker.
Reader Reality Check
Is this a difference-maker for you?
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After 20 years working in the travel industry, and 15 years writing about it, Tim Winship knows a thing or two about travel. Follow him on Twitter @twinship.
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Enter the Holland America Line “Choose Your Cruise” sweepstakes by March 31, 2016, for a chance to win the grand prize: a seven-day Holland America Line cruise for two to the winner’s choice of Alaska, Canada and New England, the Caribbean, or Europe, including most onboard meals.
With the high probability of Virgin America’s being folded into Alaska Airlines within the next two years, Virgin loyalists are in the market for an alternative. And JetBlue wants to be that alternative.
In a first for a U.S. airline loyalty program, Alaska Airlines is offering members of its Mileage Plan program the option to redeem miles to pay for TSA PreCheck service.
It’s a basic premise of savvy loyalty-program participation that the best return-on-investment is to be had by redeeming points for the program host’s own services. Airline miles are best redeemed for flights, and hotel points are best redeemed for free room nights. Sure, all major programs offer alternative award opportunities—consumer electronics, clothing, event tickets, and on and on—but when you do the math, it inevitably turns out that such options offer very poor value.
Alaska Airlines is justly lauded for its Mileage Plan loyalty program, which among other features boasts 17 airline partners, allowing program members to earn and redeem miles for flights throughout the world.
Until yesterday, American Airlines customers dismayed at the airline’s August 1 pivot to a spend-based mileage program had a fallback option: Earn miles for their American flights in Alaska Airlines’ Mileage Plan program, which still awards miles the old-fashioned way, according to the distance flown.
Could you justify spending $35,000 for a year’s worth of unlimited business-class flights between New York and London or Paris? Probably not. But if so, La Compagnie has a deal for you.
Wi-Fi access isn’t free on Alaska Airlines flights. But at least for the next year, the airline’s passengers can use inflight Wi-Fi to send and receive unlimited texts for free.
By traditional measures, Alaska Airlines is a carrier of decidedly modest size, even after its acquisition of Virgin America. Its own flight network is small, compared to those of American, Delta, and United. And it’s not a member of one of the three global airline alliances.
InterContinental Hotel Group’s next points promotion, Share Forever, begins next month and features bonuses for both the member’s own IHG Rewards account and to share with other program members.
Enter the Babich Wines “Trip to New Zealand” sweepstakes by August 31, 2016, for a chance to win the grand prize: a seven-night trip for two to New Zealand, including air to and within New Zealand; hotels in Auckland, Marlborough, and Queenstown; choice of activities; and a NZD$1,000 gift card.