Oyo Expands Into New Markets to Support First-Gen Hoteliers

The U.S. Consulate General in Mumbai has cleared the visa backlog caused by the Covid-19 pandemic and said that applicants can schedule appointments for immigrant visa interviews within the standard time frame, the U.S. Consulate General Mumbai said in a statement.

India will boost Ayush treatment — indigenous medicine and associated treatment techniques — through health tourism, informed Ayush minister Sarbananda Sonowal. Set up in 2014, the Ayush ministry is responsible for developing education, research and propagation of traditional medicine systems in India. The government has been making efforts to boost traditional medicines for international tourists visiting India for treatments under Ayush methods — ayurveda, yoga, naturopathy, unani, siddha and homeopathy, among others. Earlier this year, the Ayush ministry had signed a memorandum of understanding with the tourism ministry’s India Tourism Development Corporation (ITDC) to work together for the promotion of medical value travel (MVT) in Ayurveda and other traditional systems of medicine. The Indian medical value travel market size is valued at $5–6 billion and is expected to grow to $13 billion by 2026. With 5,00,000 international patients annually, India is poised for a giant leap in medical tourism on the back of soaring cost of treatment in the West and the Russia-Ukraine war driving more patients for medical care to the country. In addition, the government’s initiatives under the ‘Heal in India’ scheme — of accrediting Ayush centers and launching Ayush e-visa — is also expected to fuel medical tourism.

Reports suggest that India-based budget hotel operator and aggregator Oyo will be reducing its Initial Public Offering (IPO) size by about two-thirds. The company is likely to file a fresh document for its IPO as soon as this week, according to a Bloomberg report. The company had initially filed to go public in October 2021. In December, India’s capital markets regulator, the Securities and Exchange Board of India (SEBI), had advised Oravel Stays, the parent company of Oyo, to refile the draft prospectus, updating all the relevant sections such as risk factors, key performing indicators, outstanding litigations and basis for offer. Oyo’s last submission to SEBI was the updated financial results of the first half of financial year 2022-23. Updating its draft red herring prospectus with results for the first half of the 2023 financial year in November, Oyo had reported that its adjusted earnings before interest, taxes, depreciation, and amortization for the second quarter grew eight times from $860,000 in the first quarter to $7 million primarily driven by a 23 percent quarter-on-quarter rise in gross booking value per hotel. However, speaking at a town hall on Monday, Oyo Founder and Group CEO Ritesh Agarwal told employees that Oyo expects its revenue in the financial year 2023 to be more than $692.5 million, up 19 percent from 2022’s $581 million. Agarwal attributed the company’s better financials to sustained growth in India, Indonesia, the U.S., and the UK, and relevant optimization and synergies in its European vacation homes business. He outlined that Oyo’s key focus areas this year would be on profit after tax along with consistent momentum in earnings before interest, taxes, depreciation and amortization, achieving cash flow positive in financial year 2024, cost efficiency and improving contribution margins, and making storefront additions. 

Reliance Industries Limited (RIL) — the company belonging to Asia’s richest man Mukesh Ambani — is set to foray into the hospitality industry under its new arm Reliance SOU, engaging in hotels, resorts, and service apartments that will provide short-term lodging facilities. According to the details available with the registrar of companies, the company is planning to develop hotels and resorts near the Statue of Unity in the west Indian state of Gujarat’s Kevadia. In a stock exchange filing, Reliance said that it had incorporated a wholly-owned subsidiary called Reliance SOU (RSOUL) with the intention of developing commercial properties. However, it did not elaborate on whether it would manage those properties directly, an Indian daily said. Reliance Industrial Investments and Holdings Limited (RIIHL) — a wholly owned subsidiary of the listed parent RIL — had earlier bought a 73.4 percent stake in the luxurious Mandarin Oriental Hotel in New York for $98 million. It also acquired Stoke Park Country Club, another UK-based hotel, for $69 million. 

India plans to open up to 50 new tourism destinations, promote green tourism, launch a publicity campaign in overseas markets and operationalize 59 new air routes during its presidency of the G20 this year, said Arvind Singh, secretary at the ministry of tourism. “India’s tourism sector is showing one of the strongest recoveries in the Asia Pacific region. Despite the challenges posed by the pandemic, the country registered 6.19 million foreign tourist arrivals in 2022 — a growth of 305 percent as compared to 1.52 million in 2021,” he said while speaking at the G20 Tourism Expo held in the north Indian state of Rajasthan. “We have recommended 59 new routes to the ministry of civil aviation under the regional air connectivity scheme which has been successful. Of this, 51 routes are already operational,” Singh added. The government is pushing green initiatives to promote responsible tourism in the country and authorities plan to ensure small businesses have the resources for green investments and to create local jobs. 

Potentially IPO-bound budget hotel operator and aggregator Oyo’s U.S. business has recorded a 48 percent revenue growth from bookings on its own platforms — such as the app, website, mobile web and call centers — in the fourth quarter of 2022 compared to the same period in 2021. While Oyo’s app generated 99 percent growth, revenue from bookings via the company’s call centers reported a 59 percent surge for the quarter. Earlier this month, Oyo had announced its plans to add more than 100 hotels in the U.S. this year across the states of Oregon, Washington, Oklahoma, Georgia, Florida, and Texas, its fastest-growing state. This is nearly double the number of hotels the company added to its portfolio in 2022. “While bookings through online travel agents such Booking.com and Expedia Group play an important role in increasing revenues for our hotel partners, direct demand through Oyo’s own platforms leads to better margins for our hoteliers,” said Gautam Swaroop, chief executive of Oyo International. Swaroop added that the company experienced a 3x growth in app conversions and 2x growth in conversions from the call center using price optimizations and by creating operational efficiencies, performance management and better incentive structures in the organization. An earlier Skift report had mentioned that Oyo is likely to launch the initial public offering around the Indian festival of Diwali in November, once it gets the approval from India’s capital markets regulator, the Securities and Exchange Board of India.

India generated Asia’s highest outbound travel volume for the first time in 2022, with foreign trips exceeding those of China, South Korea, and Japan, as per tourism consultancy and research firm IPK International’s World Travel Monitor findings. An earlier Skift report had mentioned that the time is ripe for India — which already ticks most of the boxes as a suitable candidate to take over from China as the largest travel source market. With around 10 million foreign trips, the country registered a 190 percent year-on-year rise in outbound travel last year — which is significantly higher than the average global increase of 90 percent. India’s favorite travel destination in 2022 was Dubai, followed by the U.S., Thailand, Saudi Arabia, and Singapore. Overall, around 70 percent of Indian travelers undertook trips in Asia, which increased by more than 250 percent compared with the previous year’s figures. According to IPK’s Destination Performance Index, Thailand, Abu Dhabi, and Dubai were India’s preferred travel destinations in 2022 — based on travel satisfaction, recommendations, and the desire to revisit a destination. Among trip types, round trips ranked first with a market share of around 30 percent, followed by city breaks at 26 percent and sun and beach holidays at around 20 percent. Business trips comprised about a quarter of foreign travel, with meetings, incentives, conferences, and exhibitions market accounting for over 70 percent of business travel in India.

India’s domestic air traffic has hit a record high with 456,082 passengers flying on a single day, the civil aviation ministry said in a tweet. The ministry’s data shows a total of 456,082 passengers flew via 2,978 flights on April 30 and there were a total of 5,947 flight movements. “Indian domestic air travel hits new high, surpasses pre-Covid average,” it tweeted. The ministry referenced the May 1 numbers, said 448,248 passengers had taken to the skies via 2,936 flights. The rebound in India’s aviation industry comes after heavy losses faced by the industry in the past Covid-hit years. The global airline trade body, the International Air Transport Association’s latest market analysis report shows India is in the process of becoming a key global aviation market outpacing other thriving markets like the U.S., China, and Japan in passenger load factor at 81.6 percent in February 2023. With India’s air passenger traffic expected to reach 395 million in 2023-24, the country seems to have solidified its position as the world’s third largest aviation market. Credit rating agency ICRA had also recently revised its outlook on the Indian aviation industry to stable from negative due to the fast-paced recovery in domestic passenger traffic. Indian airlines have witnessed an annual growth of 51.7 percentin passenger traffic during January-March 2023 as compared to the corresponding period last year, according to Indian aviation watchdog Directorate General of Civil Aviation. Domestic airlines carried 375.04 lakh passengers between January-March 2023, as against 247.23 lakh in the same period last year. 

Tata Group-owned Air India’s low-cost carrier subsidiary Air India Express has hired over 280 pilots and 250 cabin crew during a recent recruitment drive conducted across Delhi, Mumbai and Bengaluru. Approximately 300 pilots participated in the selection process conducted during the drive, the airline said. Air India Express said it has been actively focusing on strengthening its workforce since October last year, targeting vacancies for pilots and cabin crew members. In addition to the major metros, the airline has also been conducting walk-in recruitment drives in other cities and towns for cabin crew aspirants to meet the growing demand of its operations. Mainline carrier Air India also recently announced that it would be hiring more than 1,000 pilots, including captains and trainers, to support its fleet expansion plans. Air India Express’ hiring move comes during a turbulent period as crisis-hit carrier Go First becomes the second airline — after Jet Airways — in the past three years to halt operations. Recently, Go First was granted bankruptcy protection after it plunged into a financial crisis, sparked by what it called “faulty” Pratt & Whitney engines that grounded about half of its 54 Airbus A320neos.

Indian bankruptcy court National Company Law Tribunal has granted bankruptcy protection to cash-strapped airline Go First and a full moratorium on its assets and leases. The order prevents the airline’s lessors — some of which include Sky High XCV Leasing, ACG Aircraft Leasing Ireland, and SMBC Aviation Capital — from taking back aircraft. “This is a historic ruling as an application of insolvency has been admitted so fast. The order prevents a viable airline from becoming an unviable one. The purpose of the Insolvency and Bankruptcy Code has always been revival,” said Go First CEO Kaushik Khona. This means there are chances that the airline might end up protecting some of its assets under the bankruptcy code to ensure its survival, as all its assets and properties remain as it is till the completion of the bankruptcy. The tribunal, in its order, said that an interim resolution professional would take over the airline management with immediate effect. The current operation of the airline’s 27 aircraft is also expected to continue and no employee of the company would be laid off, the Indian tribunal ordered. Earlier this month, the airline filed for bankruptcy, blaming “faulty” Pratt & Whitney engines for the grounding of about half its fleet.

Using reusable water bottles or shopping bags, traveling outside of peak season and opting for walking, biking, or taking public transport are only some of the ways in which Indian travelers are integrating sustainability into their vacation planning, reveals Booking.com’s latest Sustainable Travel Report. In a bid to save water, 55 percent of travelers reuse their towels multiple times, up 21 percent from 2022. As more travelers are swearing by the ‘reduce, reuse and recycle’ mantra, 57 percent of them brought their own reusable water bottles, up by 12 percent since 2022; 52 percent of individuals are utilizing reusable bags; and 44 percent recycle garbage while traveling. When it comes to transportation, 51 percent of Indian travelers now plan their sightseeing which allows them to walk, use bicycles or take public transportation. Looking to further reduce their impact, 41 percent decide to go off-peak to avoid overcrowding, up 5 percent since 2022. Additionally, the ‘buy local’ ideology is gaining popularity amongst travelers on vacation with 52 percent respondents favoring small, independent stores. “To help travelers in their sustainability journey, Booking.com has taken measures to help not only travelers but also local communities and the environment. This includes awarding thousands of properties in India and globally with the Travel Sustainable Badge, the ability to compare the CO2 emissions for different flight options or being able to find and book greener taxi options,” said Santosh Kumar, country manager of India, Sri Lanka, Maldives and Indonesia at Booking.com. 

Global aviation leasing watchdog Aviation Working Group — that monitors leasing and financing laws on behalf of planemakers and lessors — has placed India on a watchlist with a negative outlook. Citing India’s failure to comply with international aircraft repossession norms after cash-strapped airline Go First was granted bankruptcy protection, the UK-based entity’s outlook falls under the Cape Town Convention, an international treaty on plane repossessions. India’s score has been reduced to 3 from 3.5 earlier. The move could translate into higher leasing costs for other Indian carriers. India’s inability to process deregistration applications for aircraft, whose leases got terminated before a freeze was imposed, resulted in a negative outlook, the watchdog said in a notice. Go First’s lessors include SMBC Aviation Capital, CDB Aviation’s GY Aviation Leasing, Jackson Square Aviation and Bank of China Aviation. The inability to repossess Go First’s planes in a timely manner comes as Indian air travel is booming and local carriers, which regularly turn to lessors to help finance plane purchases, have ordered hundreds of new jets. Go First filed for bankruptcy protection last week, blaming “faulty” Pratt & Whitney engines for the grounding of about half its 54 Airbus A320neos. The airline is only the latest — after the failures of Jet Airways and Kingfisher Airlines — struggling to stay afloat in an increasingly competitive market.