Bob Jordan travel tips

A group of 15 U.S. senators on Friday demanded Southwest Airlines Chief Executive Bob Jordan answer questions about the low-cost carrier’s holiday meltdown that led to nearly 16,000 flight cancellations.

Shareholders filed a lawsuit against Southwest Airlines Co on Thursday, accusing the carrier of fraudulently concealing problems that led last month to an operational meltdown and more than 15,000 flight cancellations.

The CEO of Southwest Airlines issued a statement to customers with new details about actions the company is taking following the debacle in the last week of December. 

Good morning from Skift. It’s Friday, January 27. Here’s what you need to know about the business of travel today.

U.S. air passengers would be offered refunds for delayed flights and transportation on rival carriers under sweeping consumer protections proposed on Tuesday after a series of disruptions including a holiday meltdown at Southwest Airlines.

Skift Aviation Forum will return to the Dallas-Fort Worth, Texas metroplex on November 1, hosted by DFW International Airport. This event, taking place at the Omni Fort Worth Hotel, will bring together CEOs and senior executives from across the airline industry to discuss where aviation is headed.

Last November, Skift debuted the first in-person Skift Aviation Forum in Dallas, Texas, hosted by DFW International Airport. The event brought together industry leaders, innovators, and enthusiasts from around the world to discuss the past, present, and future of aviation. As we look back on this milestone event, we can see the profound impact it had on the industry, leaving a lasting impression on all who attended.

U.S. airlines are enjoying strong leisure travel demand, but corporate travelers are still not back in full force, compelling airlines to restructure their networks to account for fewer people flying for business purposes.