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Travelers Just Ranked These Priority Pass Lounges as the World’s Best
11.04.2024 - 15:21 / afar.com / Asia Pacific / Airlines
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As the largest independent airport lounge program in operation—and a benefit for most premium travel credit cards—the Priority Pass network spans more than 1,500 lounges and experiences spread across 145 countries and 700 airports. With so many lounges under its umbrella, ranging from singular, airport-managed spaces to some owned and operated by major airlines and credit card companies, quality varies greatly by outpost.
Here at AFAR, we’ve previously ranked and detailed our list of the 10 Best Priority Pass Lounges in the World. Now, travelers have had their say too. After a multiyear, pandemic-related pause, the Priority Pass Lounge of the Year Awards have returned in 2024, with two new additions: Pioneer of the Year Awards and All Star of the Year Awards. Collectively, they are now known as the Priority Pass Excellence Awards.
The Lounge of the Year Awards are based on unsolicited ratings and reviews from travelers on the Priority Pass app between January 2023 and January 2024. Travelers rated lounges on metrics including quality of facilities, customer service, food and beverage selection, and overall satisfaction. From these statistics, winners were determined both regionally and globally. (Runner-ups are officially dubbed “highly commended.”) A panel of Priority Pass judges voted on the two new awards—Pioneer of the Year and All Star of the Year—following a nomination window in winter 2024.
Nominated by Priority Pass partners, the Pioneer of the Year Awards recognize lounges with innovative services that enhance the travel experience, like cutting-edge technology and sustainability initiatives. Also nominated by Priority Pass partners, the All Star of the Year Awards celebrate specific lounge employees who go beyond the call of duty to make the lounge experience extra special.
In total, there are 11 Lounge of the Year winners, with a top spot and runner-up in five global regions: North America, Europe, Latin America and the Caribbean, the Middle East and Africa, and the Asia Pacific. The highest-ranked lounge across all regions was dubbed the overall Global Winner. Pioneer of the Year Awards and All Star of the Year Awards
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