Good morning from Skift. It’s Wednesday, May 22. Here’s what you need to know about the business of travel today.
07.05.2024 - 11:17 / skift.com / Spirit Airlines / Ted Christie / Dennis Schaal / Rashaad Jorden / Brand / Jose Marmolejos
Good morning from Skift. It’s Tuesday, May 7. Here’s what you need to know about the business of travel today.
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Skift has unveiled its list of the U.S.’s highest-paid tourism marketing CEOs. Visit California CEO Caroline Beteta took the top spot, writes Global Tourism Reporter Dawit Habtemariam.
Beteta collected more than $1.5 million in compensation during the 2022 fiscal year. Former San Francisco Travel Association CEO Joseph D’ Alessandro came in second at just under $965,000. Skift used the 2022 fiscal year because it contains the most recent comprehensive up-to-date records.
Habtemariam notes Skift focused on CEOs from the top 20 cities and major tourism states with large, non-profit destination marketing organizations. Pay packages of CEOs of Brand USA and Destinations International were also included in Skift’s list.
Next, Spirit Airlines CEO Ted Christie blasted the current state of the airline industry, describing it as a “rigged game,” writes Airlines Reporter Meghna Maharishi.
Christie said during the company’s first-quarter earnings call that smaller non-legacy carriers like Spirit are struggling to return to profitability. He added that profits in the airline industry are concentrated around two companies. Maharishi notes the “Big 4” carriers — American, Delta, United and Southwest — have recorded record revenues since the pandemic.
Spirit reported a $142 million first-quarter loss.
Finally, Expedia Group has given a more complete explanation of the cause of a tech outage that took down several of its websites on Sunday, reports Executive Editor Dennis Schaal.
Expedia Group had first blamed maintenance issues for the widespread outage. But Schaal writes that Monday Expedia acknowledged it was a “backend software issue.”
Schaal also confirmed that the affected Expedia sites had a common backend technology stack, and the problem went beyond just the consumer-facing websites and included some internal operations.
Producer/Presenter: Jose Marmolejos
Good morning from Skift. It’s Wednesday, May 22. Here’s what you need to know about the business of travel today.
The travel and tourism industry is incorporating ESG-focused roles, reflecting a strategic shift towards sustainability and environmental stewardship in operations and supply chains.
Over 260 villages across 60+ countries have applied for the 2024 Best Tourism Villages by UN Tourism, setting a new record and underscoring tourism’s role in rural development.
Myrtle Beach joins National Travel and Tourism Week, highlighting its crucial economic impact with $11.95 billion in visitor spending and robust travel demand forecast for summer 2024.
International tourist arrivals almost matched pre-pandemic figures in Q1 2024, reaching 97% with over 285 million travelers, signaling robust recovery across global travel sectors.
“We have a responsibility to make tourism jobs valued and decent jobs and that we make tourism an opportunity for a better future for everyone, women and global youth especially” said Zurab Pololikashvili.
The world’s most developed countries continue to dominate tourism but we’ve just gotten a good snapshot of which emerging markets are enjoying gains.
Spirit Airlines is the latest ultra-low-cost carrier to drop change and cancellation fees.
Spirit Airlines is making a key change to a budget airline barrier long bemoaned by customers. Going forward, the airline will no longer charge travelers change or cancellation fees.
Airbnb CEO Brian Chesky said enforcing certain safety measures, like carbon monoxide detectors, across all listings worldwide is "very hard."
The Caribbean Hotel and Tourism Association (CHTA) aims to reimagine the region’s tourism landscape at the third annual Caribbean Travel Forum, taking place Monday, May 20 in Montego Bay, Jamaica. Kicking off this year’s Caribbean Travel Marketplace, the annual event brings together leading regional and international thought leaders to discuss tourism business opportunities and strategies for success in the Caribbean, the heart of the global travel industry.
From Monday, May 20 to Thursday, May 23, the Caribbean Travel Marketplace, a showpiece of the Caribbean Hotel and Tourist Association (CHTA), will convene at the Montego Bay Conference Centre in St James. It is the premier event for connecting suppliers of Caribbean travel products and services with global buyers. On the final day, which happens to be Labour Day in Jamaica, the marketplace for the first time in its 42nd staging will be observing Marketplace Responsible Tourism Day, a new addition to Caribbean Travel Marketplace Conference, dedicated to sustainable tourism in Jamaica.