Michelin began rating hotels this month, starting with 189 properties in France. Yet many of the hotels that received coveted Michelin “keys” didn’t overlap with the list of best-rated hotels at online review sites. What gives?
01.04.2024 - 15:55 / forbes.com
The JW Marriott brand is entirely inspired by its founder J. Willard Marriott’s approach to life: Your well-being allows you to take care of others, be good and kind to your staff, and make the moments count. At the JW Marriott, Anaheim Resort in Anaheim, California, Marriott’s vision pours through the walls and into each guest encounter. Business travelers and vacationers who seek an exceptional hotel experience will find their expectations met here.
The first impression is the one that lasts a lifetime.
Marriott himself was a stickler for details, something that rings true in his namesake brand. The Biography Channel’s piece on J. Willard Marriott Sr. notes that Marriott believed if you take care of your employees, they take care of you: “I find that people don’t just work for money,” Marriott says. “They work at a place where they are treated right and where they feel like they’re accomplishing something.”
The staff at the JW Marriott, Anaheim Resort are happy and delighted to meet you. They greet you warmly in the morning and engage in conversation, going well beyond what one might expect at a large hotel chain: personal, down-to-earth, and engaging service that appeals to first-time visitors and repeat clientele.
“Beyond amenities, accommodations, location, and price, the hallmark of a luxury hotel is true hospitality—each hotel’s staff member should go out of their way to ensure that each guest is having the best experience possible, anticipating each guest’s needs and wants before they realize it themselves,” said Carolyn Addison, Head of Product for luxury travel operator Black Tomato.
The tourist economy of Anaheim is conducive to a strong emphasis on customer service no matter where you stay in the area. With the original Disneyland theme park and California Adventure within walking distance, the JW Marriott caters to a specific clientele with many lodging options a stone’s throw away. Where the property separates itself is the luxury amenities that are difficult or impossible to find in such close proximity to the Disney parks.
Long before he founded the hotel chain, Marriott was raised on a family farm north of Salt Lake City, Utah. Today, the JW Marriott hotels are known for their outstanding gardens. According to the brand’s website, the JW Marriott properties around the world feature gardens to grow many of the ingredients for their culinary offerings, consisting of fresh herbs and vegetables among them.
Anaheim has an outstanding sunlit garden just beyond the check-in in a serene outdoor setting, perfect for an afternoon event and family gatherings.
“We are the only JW Marriott hotel that has three distinct garden offerings: the succulent, edible, and augmented reality gardens,” JW
Michelin began rating hotels this month, starting with 189 properties in France. Yet many of the hotels that received coveted Michelin “keys” didn’t overlap with the list of best-rated hotels at online review sites. What gives?
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