Accor's Big Plans, Hotel Tech Woes and Airbnb's Resilience

In our weekend roundup, we delve into the pros and cons of Google’s latest foray into the tours and activities industry, providing insights into how online travel agencies might stand to benefit. We also catch up with IHG’s new CEO Elie Maalouf and his ambitious plans for the brand’s future. From AI’s influence on the travel sector to the latest controversies in short-term rentals, keep reading for a comprehensive look at the most pressing issues in today’s travel landscape.

Good morning from Skift. It’s Monday, November 14. Here’s what you need to know about the business of travel today.

A U.S. hotel tech company with equity backing has acquired a booking engine based in Ireland. 

Good morning from Skift. It’s Tuesday, December 20, and here’s what you need to know about the business of travel today.

Travelport is about three-quarters of the way toward a full recovery after the pandemic decimated the travel industry. 

Ace Hotel Chain Acquired for $85 Million by Hospitality Firm Sortis: Ace only has about a dozen properties, but it has punched above its weight in brand impact. Here’s our analysis of whether Sortis is a good home and if $85 million is a good price.

Five travel tech startups announced $47.5 million in funding this week.

Four travel tech startups raised $121.3 million this week. 

While the tech sector faces the blues, the travel sector is still moving in a positive direction. You can see this in the last month of earnings reports, as well as from exclusive Skift Research surveys. Although not fully recovered completely, the travel industry gained substantial momentum at the start of the year. All regions have almost recovered from the pandemic blues, Asia Pacific being the only exception. But with loosening travel restrictions and China reopening, we expect a stronger travel industry to be less uneven this year.

Hotel leaders from around the world gathered in London this week for the Skift Future of Lodging Forum. Senior Hospitality Editor Sean O’Neill wrote an excellent summary of the event earlier this week where he shared slides from speakers, quotes from attendees, and a Paris Hilton TikTok.

On Wednesday, we published a deep dive into Chinese outbound tourism by Asia Editor Peden Doma Bhutia. The spark of the story came from a discussion she had in December with Trip.com Chief Operating Officer Schubert Lou at Skift Global Forum East. “The article is an attempt to cut the clutter and talk about how the Chinese tourist has changed and how destinations should approach this change,” Bhutia told me this week. “Also, call it perfect timing, the deep dive came out the day China removed its final Covid-induced hurdle for travel and resumed issuing tourist visas.”

Reducing visa delays has been a priority for the U.S. consulates in India as wait times for visitor visas has gone down from more than 600 days to 247 days in New Delhi, 332 days in Mumbai, 357 days in Kolkata, while in Chennai the wait is still around 680 days. Skift had earlier reported about how the U.S. Consulate in India had been taking an all-hands-on-deck approach to reduce visa wait times. India ranks sixth among the top source markets for the U.S, said Jackie Ennis, vice president, global markets for Brand USA. A total of 1.25 million arrivals were registered from India in 2022. The latest figures in February revealed that 203,540 Indians travelled to the U.S. so far between January and February. In 2019, Indian travelers spent $16.5 billion in the U.S. The destination marketeer for the U.S. — Brand USA conducted its 2023 India Sales Mission in Mumbai and Delhi last week. Speaking at the event Ennis spoke about how the air connectivity between the two countries has been strengthened with Air India launching two direct flights to San Francisco from Bengaluru and Mumbai in December last year and from Mumbai to New York (JFK) in February. With this, Air India now has 46 weekly non-stop flights between the two countries, in addition to seven weekly direct flights operated from Newark to Delhi by United Airlines and seven weekly direct flights from New York (JFK) to Delhi by American Airlines. Calling India a fast-growing market with tremendous potential for growth in tourism, Ennis added, “We are thrilled to see a heightened interest in exploring beyond the gateways to lesser-known destinations.”