Southwest made a startling discovery earlier this month.
14.09.2023 - 21:39 / insider.com
An American Airlines flight attendant used "psychological tricks" to convince a teen girl there was nothing strange happening as he tried to spy on her in the bathroom, her family says.
Lewis & Llewellyn LLP, the law firm representing the family, provided boarding passes to Insider that show their clients — two parents and their two minor daughters — were all on American Airlines Flight 1441 from Charlotte to Boston September 2.
Attorney Erin Reding told Insider that while the couple's 14-year-old daughter was waiting to use the bathroom in coach, a flight attendant approached her and told her she could instead use the bathroom in first class.
Reding said the girl thought the offer was strange because the first-class bathroom was also occupied. But she agreed. The flight attendant then entered the bathroom ahead of her, saying he just needed to wash his hands.
The girl's mother, who spoke to Insider on condition of anonymity because her daughter is a minor, said that she thinks the flight attendant was trying to make her daughter less suspicious.
"If something feels just the slightest bit off, pay attention to that feeling," she said. "Because she remembers thinking, 'Why is he moving me from the mid-cabin bathroom to the first class bathroom when there's one person using the bathroom in both places and no line?"
When the flight attendant came out of the bathroom, he told the teenager there was tape on the toilet indicating the seat was broken but that she could ignore it, Reding said.
"I think that that was like a psychological trick to make her not really study it," the mother said. "So that she kind of felt like, 'I know what that is. I don't need to worry about that. That's broken, so don't investigate it."
The girl noticed red tape on the back of the toilet seat but didn't think anything of it until she went to flush and noticed a phone camera sticking out from below the tape. The teenager snapped a photo, which clearly shows the shape of a cellphone surrounded by tape and what looks like the light of a phone camera.
Reding said the girl then notified her mother, who warned another passenger who was trying to enter the bathroom.
The girl's mother said she was initially confused when her daughter showed her the photo. It took her "several moments" to understand what she was looking at, she told Insider.
The mother said the whole thing was "really jarring" for her daughter, who she says feels violated and embarrassed.
"You think of flight attendants as authority figures, people that are there for your safety and people you can trust," the mother said. "They're going to tell you what to do. I think she was just following direction."
"To find out — from her perspective — that she was being targeted,
Southwest made a startling discovery earlier this month.
Alaska Airlines frequent flyers, check your American Express account. TPG staffers are seeing a new targeted Amex Offer for Alaska Airlines flights.
It's been a year and a half since American Airlines launched Loyalty Points, an entirely different way to qualify for AAdvantage elite status. Instead of solely crediting status based on flight activity, American flyers can also earn status through non-flight activities such as staying at hotels, spending on cobranded credit cards and using the airline's shopping portal.
Editor's note: This is a recurring post, regularly updated with new information.
If you have World of Hyatt Explorist or Globalist status, this one is for you.
This as-told-to story is based on a conversation with Carter Schoenberg, the vice-president of a cybersecurity firm and an AAdvantage Platinum member with American Airlines. It's been edited for length and clarity.
American Airlines is partnering with Stand Up To Cancer (SU2C) to help travelers earn more miles when they donate to help fight cancer. Those who donate can earn 25 bonus AAdvantage® miles per $1 donated. This promotion is only available for a few more weeks, so act quickly to get bonus miles and help others.
A cyberattack has breached the computer system at MGM Resorts, forcing the company to shut down operations at a dozen of the most iconic casino hotels in Las Vegas—including the Bellagio, Mandalay Bay and the Cosmopolitan—as well as another half-dozen MGM properties around the United States. The attack has left hotel guests locked out of their rooms and unable to use their digital key cards to charge goods and services.
American AAdvantage and World of Hyatt launched a new partnership in 2019. Thanks to this partnership, elite members in both programs can link their AAdvantage and Hyatt accounts and enjoy reciprocal earnings.
Want to see the world and get paid for it too? Delta is currently hiring for its class of 2024 flight attendants.
Looking for cheap flights for your next getaway? Error fares could be your best bet.
The FBI and Massachusetts State Police are investigating a "potential criminal act" onboard an American Airlines flight from Charlotte, North Carolina to Boston on Saturday, the police announced.