Delta Provided Capital to Struggling Charter Airline Wheels Up Experience

The way passengers earn status for Delta Air Lines is about to change.

Come January 1, 2024, it’s going to get a lot harder to obtain Delta elite status and access the airline’s proprietary Sky Club lounges. In a major overhaul to its SkyMiles program, Delta will be moving to a single metric, Medallion Qualification Dollars (MQDs), as the basis for earning status. (Spoiler: major spending will be the sole method for achieving elite status.) Around the same time, the airline will begin to limit entry to Sky Club lounges, turning away Delta SkyMiles Platinum cardholders as well as those flying on Basic Economy fares; later, new restrictions will take effect for AmEx Platinum and Delta SkyMiles Reserve cardholders. Here’s all you need to know about the upcoming changes as Delta doomsday approaches.

Delta Air Lines is making changes to its onboard food and beverage offerings, just in time for autumn.

Visit Aruba with Delta Vacations. 

There is a shortage of a critical skilled labor group needed to keep America’s airlines flying: Pilots, particularly captains, are in short supply and that’s resulting in fewer flights to some of the smallest cities across the country.

The deadly wildfires on the island of Maui are likely to affect visitor — and airline — demand to the island for the “foreseeable future,” analysts at T.D. Cowen said Friday.

It’s not often that travelers have something to look forward to at Newark Liberty International Airport. The new $2.7 billion Terminal A will open in December, the latest in a series of major airport projects opening around the U.S. this year.

Delta Air Lines has been directing more investment at enhancing what its customers experience at airports, and it relies on customer sentiment surveys to guide its progress.

Delta Air Lines is striving to boost its customer satisfaction scores, and the effort is led by Allison Ausband, executive vice president and chief customer experience officer. Ausband oversees about 60,000 workers in Delta’s airport customer service, in-flight service, and reservations and customer care divisions.

Good morning from Skift. It’s Friday, December 30, and here’s what you need to know about the business of travel today.

Good morning from Skift. It’s Monday, January 16. Here’s what you need to know about the business of travel today.

Air Canada pilots are pressing for higher pay in the run-up to fresh contract talks, following recent gains secured by pilots at U.S. carrier Delta Air Lines, union representatives told Reuters.