As the merger of Air India and Vistara airlines picks up steam, the process of merging their loyalty programs has also begun.
28.04.2024 - 12:15 / skift.com / Mark Hoplamazian / Paris Hilton / Sean Oneill / Chris Silcock / Rajeev Menon
The world’s biggest hotel chains are doubling down on India, betting that the country’s rising affluence will fuel a surge in travel demand for years to come.
In the past six weeks, all the global hotel groups — including Marriott International and Hilton Worldwide — have unveiled ambitious expansion plans in India. They see a golden opportunity to establish a bigger foothold on the subcontinent in what may become the world’s third-largest economy as soon as 2027.
“I have such incredible respect for entrepreneurs who have elected to get into the development and ownership here in India,” said Hyatt CEO Mark Hoplamazian at the HICSA hotel investment conference in India this month. “It’s not easy.”
“If you’re willing to put up with that difficulty — the barrier to entry is very high — your returns can be very high,” Hoplamazian said. “Thankfully, given the operating performance that we’ve seen over the last couple of years, that’s coming true.”
The numbers back up the heightened interest: Hotel daily rates in India’s major markets in February were 30% higher than the February 2019 numbers, on average, according to HVS, a hotel valuation firm.
On the supply side, ratings agency ICRA forecasted that the premium supply pipeline may rise nearly 30% through 2025.
Here’s an update on the latest announcements from a half-dozen major hotel groups about their development plans in India.
Marriott generated about $1 billion in top-line revenue in India last year.
Marriott launched Moxy in India in early January with the Moxy Bengaluru Airport Prestige Tech Cloud, as Skift reported.
This year, the world’s largest hotelier plans to open a dozen hotels in India, said Rajeev Menon, Marriott’s president, Asia Pacific excluding China.
It hopes to have 250 hotels in India by 2025.
Menon elaborated on Marriott’s strategy on-stage at the Skift India Summit in Delhi-NCR, shown in this video.
Hilton added a new face to its marketing ads through a deal with Bollywood superstar Deepika Padukone that it revealed in February.
“Our partnership with Deepika is probably unique and only parallel in some way to Paris Hilton,” said Chris Silcock, president, global brands and commercial services, in an ET interview. “It’s a global partnership.”
“Hilton is gearing up for what it believes will be its best year yet in India,” Skift reported earlier this month. “Currently operating 26 hotels in India, it’s set to double its footprint in the country in the next 3 to 4 years.”
The Paris-based hotel giant also has India in its sights.
“India has been taking the lead in terms of economy and is the fastest-growing country in the world right now,” said Group CEO Sébastian Bazin when speaking at HICSA 2024 conference in Bengaluru this month.
Baz
As the merger of Air India and Vistara airlines picks up steam, the process of merging their loyalty programs has also begun.
As Chinese travel into the Middle East continues to increase, one of the country’s largest hotel operators sees an opportunity. While it’s not as commonly known in the West, H World is a giant in the hotel industry, with around 9,300 hotels and close to one million rooms across the world.
The merging of Air India and Vistara seems ahead of schedule, according to reports in Indian media that cite Air India CEO Campbell Wilson’s comments at a town hall meeting with the employees.
Air India’s low-cost subsidiary Air India Express canceled 85 flights on Thursday amid mass sick leave by cabin crew. The cancellations affected almost one-quarter of its entire flying program. In a statement, the airline said that it would operate 283 flights on Thursday.
Marriott, IHG, and Hyatt joined other hotel companies in releasing earnings or giving financial updates this week. Here are the highlights. Note: All numbers are for the first quarter.
Indian Hotels Company (IHCL) announced the signing of a fourth hotel in Varanasi, a 101-key Ginger hotel. It currently has two Taj Hotels and a SeleQtions hotel (as part of the Tree of Life conversion) in Varanasi, a city with deep cultural and religious significance.
Air India’s new flagship has made its debut on the international stage. On Wednesday night, Flight AI995 departed Delhi for Dubai, operated by an Airbus A350-900 for the first time.
Good morning from Skift. It’s Thursday, May 2. Here’s what you need to know about the business of travel today.
MGM Resorts executives enthused Wednesday about the likely impact of their newly minted licensing deal with the Marriott Bonvoy loyalty program.
Marriott raised its forecast for 2024 profitability on Wednesday after predicting continued travel demand worldwide. But analysts spent the earnings call focused on travel booking behavior in the U.S., where post-pandemic domestic demand may be cooling.
April might only have 30 days, but this year, those days were filled with some pretty exciting hotel news — especially for Hilton and Hyatt loyalists.
India’s largest bank State Bank of India (SBI) has launched its first-ever travel focused credit card. ‘SBI Card MILES’ has been launched in three variants to cater to different types of travelers, from beginners to frequent flyers.