Delta travel tips

A Delta Air Lines flight attendant refused a request for a nut-free flight by a family traveling with a teenager with a nut allergy, a complaint filed with the Department of Transportation claims.

Delta Air Lines said on Wednesday it is cutting some corporate jobs to better manage costs, at a time when the industry grapples with higher fuel and labor expenses.

Delta Air Lines is hoping you will ‘fall’ in love with their latest airfare deals.

American Airlines has released a new status match program, targeting the most “elite of the elite” flyers from its two major competitors: Delta Air Lines and United Airlines.  

Staying connected when flying with Delta Air Lines and its regional partners is about to get easier, faster and more reliable than ever.

Following Delta Air Lines' decision to increase SkyMiles elite status requirements, some members may decide to jump ship. With Delta frequent flyers voicing their dismay at the new requirements, other airlines, such as Alaska Airlines and JetBlue, were quick to offer status to disgruntled Delta flyers. Now, American Airlines is following suit and has launched a new status challenge for upper-tier Delta and United Airlines elite members.

Delta Air Lines is growing its North American network with the addition of a route-map pin.

When Samantha Brown accidentally rated a Delta Airlines representative poorly after a call, she panicked and wanted to rectify the situation. Her quick action led the airline to eventually throw a surprise party for the employee — where Brown was then able to meet the woman who assisted her on that fateful day. 

Delta Air Lines is making some changes to its New York City network.

In mid-September, Delta announced an overhaul to its SkyMiles loyalty program and proprietary Sky Club lounge access policies that would take effect in 2024. The anticipated changes—which made obtaining elite frequent flier status and accessing its airport lounges much harder—resulted in significant backlash, such that Delta’s chief executive Ed Bastian said the airline would backpedal and make “modifications” to the changes.

After Delta Air Lines shocked its SkyMiles elite members with significant increases in elite status requirements for the 2025 program year, the airline's loyalists went up in arms.

Delta has revised the changes to its Skymiles loyalty program that sparked a backlash when they were announced in September. Those changes shifted the key metric to build loyalty: The new emphasis would be on money spent.

Delta Air Lines revealed a highly-anticipated revamp to its loyalty program on Wednesday, following swift backlash over previously-announced changes.

In an email to consumers Wednesday afternoon, Delta Airlines CEO Ed Bastian shared an update to the drastic changes made to the SkyMiles program last month. They included limiting Sky Club access for many American Express cardmembers to a few times a year and raising the requirements to achieve elite status (while dropping the ability to earn it on segments). Following much speculation, Bastian said that the overwhelming email response of disappointment led to a slight “walk back” of these changes. Taking effect in 2024 for the 2025 Medallion status year, these are some of the anticipated updates for members.

Delta Air Lines is softening the blow from its recent changes to the SkyMiles loyalty program and Sky Club access policies.

Fast-growing budget carrier Sun Country Airlines remains in expansion mode, announcing 10 new summertime routes — including two to new international destinations — as it extended its booking schedule past Labor Day in 2024.

Falling asleep on Delta Air Lines is getting a little bit easier — if you're seated in the pointy end of the plane.

Heading to Tulum, Mexico just got easier thanks to a new direct flight launching in 2024.

If you're unhappy with Delta Air Lines' dynamic award rates to Europe, there's a solution — in economy, at least.

Tulum has long been a popular vacation destination for many Americans, but getting there hasn't necessarily been part of the fun.

Good morning from Skift. It’s Friday, October 13 (Boo!). Here’s what you need to know about the business of travel today.