Vasu Raja travel tips

The pandemic has led to a permanent change in how we live our lives between work and the personal. No longer just a trite category called “bleisure,” the idea of blended traveling is front and center for every major travel company now. How new strategies focused on the blended traveler will emerge more clearly in 2023, as the industry recognizes the whole traveler holistically.  

Good morning from Skift. It’s Wednesday, January 11, and here’s what you need to know about the business of travel today.

American Airlines Chief Customer Officer Alison Taylor is retiring. Her departure will leave the Fort Worth, Texas- based carrier with no C-suite executive whose sole purview is customers.

Despite a number of constraints in the aviation industry, American Airlines has achieved a full year of profitability for the first time since 2019. 

Delta Air Lines is doubling down on more profitable premium travel as it looks to shore up its defenses against an economic downturn.

The rise in blended travel is reshaping American Airlines. Travelers who combine work and leisure into one trip are not only the fastest growing segment of the carrier’s business, but they are also driving changes to everything from how it sells flights to its loyalty program and big investment in premium seats.

American Airlines is performing well, and it expects the strength to continue. The Fort Worth-based Oneworld carrier said on Thursday it generated $14.4 billion in revenue for the second quarter. Net profit reached nearly $1.4 billion.

Summer travel is off to a roaring start, with little sign of a slowdown on the horizon. And airline executives say they are doing all they can to keep up, including contending with bad weather and congestion in the skies and on the ground.