PM Hotel Group case study on leveraging data management technology to maximize operational efficiency and revenues

29.08.2023 - 08:56 / traveldailynews.com / Stavros Andriopoulos

PM Hotel Group partnered with ProfitSword to implement “The Edge,” an advanced data management platform that allows personnel to instantly gain real-time insight on the financial performance of each hotel or of the company as a whole.

ProfitSword, a leading developer of data management solutions for the hospitality, has released a case study on its successful implementation of a customized business intelligence platform for PM Hotel Group. A top 15 hotel management company that oversees more than 50 properties, PM Hotel Group partnered with ProfitSword to implement "The Edge," an advanced data managementplatform that allows personnel to instantly gain real-time insight on the financial performance of each hotel or of the company as a whole. In being equipped with such information, PM Hotel Group is able to immediately identify opportunities for growth as well as potential risks that may have an adverse effect on business.

PM Hotel Group Case Study

Customer
Founded in 1996 and currently managing a diverse portfolio of more than 50 properties, PM Hotel Group is a Top-15 hotel management company recognized for their ability to deliver outstanding financial returns for hotel owners nationwide while operating luxury, lifestyle, full-service and upscale hotels across a variety of markets. As an operator, PM Hotel Group is committed to its core values including respect for one another, their guests and the planet. They manage with a tradition of teamwork and a passion for innovation and entrepreneurship.

Recently recognized as a Best Place to Work in the hospitality industry according to a report sponsored by Beekeeper, PM Hotel Group is helping change the face of hotel management and the workplace experience. Their people-first mentality is a central part of their unique corporate DNA and their focus on excellence and innovation sets them apart.

Challenge
PM Hotel Group identified a need for a robust budgeting and forecasting platform that could meet their specific needs, leverage their existing data and technology systems and keep pace with the company's growth and increasing complexity. Because the gathering, sharing, and analysis of data can be time consuming and prone to human error, PM Hotel Group specifically sought out an innovative partner who could deliver a solution that could analyze data from multiple systems and deliver real-time reporting and analytics to maximize efficiencies across the portfolio.

Solution and Results
ProfitSword together with PM Hotel Group implemented The Edge, a customized ProfitSage solution, which has evolved into a critical differentiator for the company. Central to The Edge's benefits is its ability to provide real-time performance data on every hotel managed by PM