Young travelers are hungry for adventure, and it’s taking them to Africa.
25.08.2023 - 13:35 / skift.com / Travel Experiences / Sebastian Ebel / Selene Brophy
TUI Musement continues to carve its place in the growth flywheel of parent company TUI Group, with the launch of its digital TUI experiences platforms to take the brand beyond Europe and into the world.
Sebastian Ebel, chairman and CEO of TUI Group, said TUI’s activities segment continues to support the group strategy of bringing new customers into the TUI ecosystem during an earnings call on Wednesday. Musement, which saw +185 percent year-on-year growth for business-to-customer experiences sold in quarter two of 2023, will continue to build its own unique experiences across 100 key cities.
Ebel outlined how its digital platform rollout would also support its TUI Blue asset-light growth, with the ongoing development of its own product.
TUI’s acquisition into Musement saw great investment in Milan, Spain and France, but the company would now be rolling out products for Germany, England, and the Far East, for example.
“We are targeting a hundred key cities at the moment in the world so that you don’t only get the best offers in Majorca but also when you are in Berlin,” said Ebel. “We are building more and more of our own products because we can sell as a merchant, but it’s more attractive if we produce the products on our own or make them unique through special relationships and to build further the Tui Collection.”
TUI’s tours and activities reported a near doubling in the number of excursions and activities booked during the second quarter ending March 31, with 1.3 million experiences sold and an estimated 0.7 million more than in the prior-year quarter.
Musement has reduced its underlying earnings before interest and taxes (EBIT) loss to -$13.9 million in the period under review, compared to -$19.92 million in the prior year. TUI Musement also benefited from increased guest transfers, with a total of 3.4 million transfers in destinations. You can read more about TUI’s focus on dynamic packaging and second-quarter earnings here.
Young travelers are hungry for adventure, and it’s taking them to Africa.
TUI-owned FirstChoice.co.uk has relaunched as a vibrant new travel and experiences booking platform as the brand looks to strengthen its position with the flexible, independent traveler.
TUI Group wants to shift more than 50% of its bookings to its TUI App, an ambitious long-term goal for Europe’s largest holiday package tour operator, given that app bookings account for less than 10% of its sales in key markets like the UK and Germany.
Soho House is a brand with bona fide British celebrity and royal bragging rights: Prince Harry and Meghan Markle had their first date at one in London. Soho Farmhouse, the brand's countryside inn a two-hour drive outside London, has hosted everyone from former U.K. Prime Minister David Cameron to Princess Eugenie and (my personal favorite) top-selling U.K. band Girls Aloud.
TUI is expanding the season in Turkey. Turkey is one of the most popular holiday destinations for TUI guests from all markets. 1.9 million guests travelled to Turkey with TUI in 2022. The country is not only a sought-after destination in the summer season. TUI Deutschland customers can book holidays in Antalya all year round. The region on the Turkish Riviera is TUI’s fifth largest destination in the winter season. Now the offer is also being expanded for British guests: for the winter season 2023/24, capacities for Antalya will be increased by 30 per cent.
Ongoing demand for experiences points to a potential market worth hundreds of millions of dollars. With 70% of tours and activities still offline, companies are investing in tech that reduces booking friction and also enhancing the in-person experience.
2,800 employees from eight TUI companies under one roof.
The Middle East’s almost year-long summer is its competitive advantage when attracting the European market. However, the region would do well to add more beachfront properties and curate experiences beyond its Uber-luxury eccentricities.
Yoga enthusiasts wanting an immersive cultural retreat, football fans looking to meet their sporting heroes or individuals with a penchant for the mixology of gin — these everyday interests and hobbies are shaping “passion-driven” itineraries for travelers looking for more meaningful travel experiences.
TUI has struck an agreement with the German government to repay at least 730 million euros ($775 million) of state aid that bailed out the German tourism group during the coronavirus pandemic.
If the sudden dropping of all restrictions by the Chinese government caught travel agents and tour operators off-guard, it begs the question: why?
Tour operators need to make serious inroads into tech adoption to capitalize on the forced digital offshoots created by the pandemic. A Skift 2023 Megatrend forecasts that the global tours and activities software market is set to skyrocket, with a projected value of $1.2 billion by 2026.