Wheels Up Flies South To Regain Altitude With New CEO

Delta Air Lines announced that some of the recent changes to the carrier’s loyalty program would be rolled back after travelers voiced their displeasure.

In the spring of 2023, the New York City portfolio of Moxy Hotels expanded into another borough with the opening of Moxy Williamsburg, where it is courting more than guests. The Moxy brand property is the partner of the WNBA basketball team, New York Liberty, through an agreement that began this past June.

In what was Delta Air Lines’ first public statement since a September 13 press release presented the Atlanta-based carrier’s revamped SkyMiles loyalty program and lounge access policy, Delta chief executive Ed Bastian this week said the airline plans to make “modifications” to the changes.

The head of Delta Air Lines said the carrier is rethinking the changes to its loyalty program for next year, admitting it may have gone “too far.”

In his first public comments since changes to his airline's frequent flyer program outraged scores of loyalists, Delta Air Lines CEO Ed Bastian admitted that the airline may have overdone the changes, alienating some customers.

JetBlue on Tuesday became the latest airline to agree to status match for Delta Air Lines customers after the carrier changed how passengers can earn status for next year.

Global Entry is currently the fastest way to return to the United States after a trip abroad. This program, available through the U.S. Customs and Border Protection (CBP) agency, prescreens travelers and allows them to skip the often lengthy customs lines at airports and other border crossings. The reentry process has gotten even faster for Global Entry members, thanks to the launch of a new mobile app.

IndiGo is developing a wrist device designed to gauge pilot fatigue and alertness levels before and after flights, according to an internal memo obtained by Reuters The budget carrier will work in partnership with the French aerospace conglomerate, Thales Group, and also intends to appoint a consultant to improve its fatigue risk management procedures. 

Southwest Airlines will add new flights between Washington D.C. and Phoenix next year and resume several other seasonal routes as the airline extended its flight schedule into June 2024.

Marriott continues to be a go-to choice for Saudi Arabia when it comes to operators for hotels within the giga-project portfolio. The U.S. hotel giant will be involved in every government-backed tourism project – the latest is an AlUla hotel.

The much-anticipated opening reception for Skift Global Forum, presented by Turkish Airlines, is just around the corner, and the excitement is palpable. On September 26, from 6 to 8 P.M., industry leaders, innovators, and enthusiasts will gather at the North Javits Center for an evening of networking, knowledge-sharing, and inspiration while enjoying delicious drinks and hors d’oeuvres. 

In the United States, 1 in 6 people have sensory needs or sensitivities, and 1 in 36 children are diagnosed with autism, so the importance of accessible spaces has never been so important. With this in mind, the Kennedy Space Center Visitor Complex has become a Certified Autism Center™, thanks to a new partnership with the International Board of Credentialing and Continuing Education Standards (IBCCES).